The Ugandan Jobline

Job Title:   Chief Operations Officer

Organisation: Uganda National Airlines Company Limited

Duty Station: Entebbe, Uganda

About US:

Uganda Airlines is the flag carrier of Uganda. The company is a revival of the older Uganda Airlines which operated from 1977 until 2001. It began flying in August 2019.

Key Duties and Responsibilities:

Safety, Security, Risk management

• Ensure all policies are established, effectively communicated to staff and a monitoring mechanism is implemented.
• Ensure all safety records are stored, maintained, and updated regularly. UCCA to be informed of any breaches as may be required by regulation.
• Liaise with departments to solve challenges related to safety and security.
• Assist operations staff in reducing or changing risky and harmful lifestyle behavior.
• Make sure there is a safety and security register in place.
• Ascertain that all potential risks are analyzed, and mitigation measures are in place.
• Train the committee members to keep abreast with current aviation risk management practices.
• Recommend training to HR for all departments where necessary.

Operations Strategy

• Work with all departments to formulate a functional operations strategy; commercial, Engineering, Flight Operations, and Ground operations are critical in this.
• Develop an operations performance scoreboard (matrix) to measure progress.
• Regularly evaluate the performance of the airline and with senior management, make sustainable and meaningful recommendations.
• Benchmark from other Airlines for best practice approaches.
• Set up operations review strategy meetings with key departments to update the CEO on a regular basis
• Implement the four Disciplines of Strategy Execution training for the operations team.
• Periodically review the performance of the Airline by route, schedule, and other parameters for maximization.
• Work with the operations aspects of the outstations to ascertain smooth workings and address challenges.

Budgets and control

• Participate in the write-up of the operational budgets in liaison with all departments.
• Ensure all expenses are in line with the budget and assist in expediting some approvals.
• Ensure all financial accountabilities are accurate, timely, and ethical.
• Participate in budgetary reviews with the relevant teams regularly.
• Negotiating contracts, agreements, and partnerships with vendors where applicable to ensure value for money.

Operational feedback communication

• Commitment to delivering exceptional customer experience.
• Maintaining awareness and a sound knowledge of operational developments, theory and methods and providing suitable feedback to Heads, managers and staff within Uganda Airlines.
• Collection of feedback from staff regarding operations improvements to the principle of inclusive leadership.
• Display of all operations matrices and score cards for the general information of all staff.
• Motivating and encouraging all operations staff to participate in companywide initiatives to improve the airline.
• Work with commercial and PR to ensure the external stakeholders have the right information.
• Collaborate closely with department leaders to prepare board documents for submission and defend the proposed airline initiatives.

Relationship management

• Maintaining good relationships with all the airline regulatory bodies and other Government Ministries; IATA, ICAO, UCAA, and other missions.
• Ensure that the Airline can benefit from all possible relations to prosper in business.

Compliance and Monitoring

• Work with all the heads of departments to ensure that the Airline is compliant in all aspects within the operations sphere.
• Ensure that all personnel in the operations departments undergo the mandatory training.

IT Systems Accuracy

• Work with the IT department to ensure smooth IT operations for our passengers and staff.

Other duties

• Perform any other duties as might be required by the CEO from time to time.

Qualifications, Skills and Experience:

• Bachelor’s degree in aviation management, Engineering, Business, or a related field.
• A Master’s degree in a related field is an added advantage
• Leadership: A business professional with at least 10 years of senior management level experience within aviation/Airline in international aspects.
• Previous experience as an airline COO, a post-holder, or an Accountable Manager will be an advantage.
• Training in aviation skills will be of an advantage.
• Deep knowledge and thorough experience in the operational areas, including flight operations, maintenance, safety, and operations management.
• Financial acumen: Understanding of financial metrics, budgeting, and resource allocation to optimize performance and profitability.
• Communication: Outstanding leadership experience, resulting in an excellent ability to communicate and direct a large operational organization.
• Strategic planning: Demonstrated knowledge in developing and implementing strategic plans to achieve goals and objectives and drive sustainable growth.
• Well-known and respected reputation within the Airline industry.
• Proven, success leading an Operational unit through a collaborative, unifying approach that builds on teamwork and dedication to Company goals and principles.

How to Apply:

All candidates who wish to join Uganda Airlines in this capacity should apply online at the link below.

Click Here

Deadline: 30^th April 2024

For more of the latest jobs, please visit https://www.theugandanjobline.com or find us on our facebook page https://www.facebook.com/UgandanJobline

Related Jobs