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Job Title:  Schemes Administrator – Employee Banking

Organisation: Finance Trust Bank (FTB)

Duty Station:  Kampala, Uganda

Reports to: Manager Employee Banking

About US:

Finance Trust Bank (FTB) was licensed as a Tier 1 Commercial Bank on 11th November, 2013, taking over the financial services business of Uganda Finance Trust Limited (MDI). Today, Finance Trust Bank is a fully-fledged commercial bank serving a clientele of over 500,000 depositors and over 37,000 borrowers, through a network of 34 branches countrywide. The bank offers a variety of Products and services including; Savings, Current accounts, Loans, Money transfer services and Bills payments to its target market which comprises of micro, small and medium entrepreneurs, salary earners and youth.

Job Summary:  The Schemes Administrator – Employee Banking will efficiently and effectively manage all the schemes including the PCA & DAS category to avoid loses and compromising of the books Quality.

Key Duties and Responsibilities:

• Responsible for implementing the strategy for managing delinquency flow rates and bad debt.
• Ensure reports, returns and requests are accurately shared with Manager Employee Banking for proper decision making. These reports include FID/SID reports, defaults reasons, Salary waiver, Attrition, PCA status report, Portfolio performance report & leads for top-ups among others as may be guided by line manager.
• Manage & assign Schemes officer’s tasks as may be deemed to make them productive & avoid time wastage.
• Ensure officers are allocated to the delinquent clients based on the number of days in arrears for proper follow up.
• Conduct PCA training & sensitizations for Relationship officer Employee banking & all Branch Business supervisors & Managers) to minimize operational errors and enable business growth.
• Identify, verify, and assign PCA rights to all Relationship officers Employee banking participating in the booking & growth of the unsecured loan product.
• Provide confirmation & guidance to reconciliations of all Loan remittances and outstanding loan instalments with the company payroll managers/ accountants in the respective institutions.
• Engage key contact persons routinely on delays or salary diversions for scheme & non-scheme clients and manage other unsecured loan exposures in conjunction with Employee banking relationship Managers.
• Proactively identify and address issues in the Employee banking Portfolio before delinquency or other company limit triggers are breached to minimize incidents of suspension or blacklisting.
• Conduct company due diligence in conjunction with Employee banking RMs for purposes of lending/Credit. Through verification of the Key signatories & their contact details.
• Follow up to ensure timely submission of DAS and PCA Schedules to respective employers and monitor incoming payments.
• Regularly monitor the funds on the DAS Suspense Account and ensure monthly reconciliations are done & submitted promptly.
• Ensure full compliance with all approved policies, procedures, and processes to achieve satisfactory ratings in both internal and external audits.
• Provide insights to the Employee banking team, Quality assurance team & Manager Employee banking regarding any unforeseen risk as way of mitigating the loss & enhance efficiency.
• Hold regular meetings with the Employee Banking Team to agree on collections and recoveries strategies – weekly, monthly and quarterly to ensure portfolio quality.
• Work closely with credit to minimize credit loss and maximize revenue growth opportunities.
• Establish relationships with key decision makers in companies in the Employee banking Portfolio and ensure regular contact with them to keep abreast of new developments (twice a month)
• Manage and achieve all agreed service quality measures while complying with the credit and Credit policy guidelines.
• Ensure no loss of valuable Employee banking Relationships because of inefficiency.
• Generate new business referrals and carry out any other tasks as may be assigned by your supervisor from time to time.
• Adhere to key banking principles to protect the bank against money laundering and report all suspicious transactions timely.
• Ensure all queries and complaints reaching your office are recorded and logged to the appropriate bank systems for closure & resolution.
• Maintain healthy relations with Credit and Employee Banking team with a view to harmonize workflows and service quality.

Qualifications, Skills and Experience:

• The applicant must hold a Business degree in finance, Commerce, Business Administration, Economics, Statistics, management or any relevant field.
• Possession of a Certified banking qualification or master’s degree in a relevant field would be an added advantage.
• Relevant Practical training in Employee banking product management.
• Three years of experience in a Banking or similar environment of which 3 must be in a Sales, Schemes and People management function.
• Excellent understanding of the Bank, its strategy and all of its Banking services.
• Solid and proven credit skills with relevant business experience and acumen.
• Must have critical thinking, analytical, attention to detail and problem-solving skills.
• Good verbal and written communication skills
• Must have an in-depth understanding about Employee banking product features, pricing, benefits, positioning, design and promotions.
• Advanced, computer literacy, numerical skills and statistical skills.
• Team player, ability to work under pressure, and in position to exercise excellent judgment.
• Ability to build functioning working relationships across organizational, corporate, and cultural boundaries.
• Ability to demonstrate positive image and role model FTB’s values and leadership behaviours.
• Must be a person of impeccable integrity.
• Ability to identify opportunities and react timely to convert to success.

NB: Position carries an attractive salary and benefits package.

How to Apply:

All suitably qualified candidates should address their application to Head, Human Resource, Finance Trust Bank, P.O. Box 6972, Kampala, Uganda, TWED PLAZA, Plot 22B, and Lumumba Avenue and email it to jobs@financetrust.co.ug as well as photocopies of academic testimonials, and a CV. The CV should include telephone contacts and email addresses of three referees, one of who should be the most recent employer.

Deadline: 20th April 2024

NB: Only shortlisted candidates will be contacted directly on Tel. Numbers 0312 222600 or 0414 341275 ONLY.

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