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Job Title:       Quality Assurance Specialist

Organisation: Interswitch

Duty Station: Kampala, Uganda

Reports to: Manager, Quality Assurance, Security and Compliance

About US:

Interswitch is a leading African integrated payments and digital commerce platform company headquartered in Lagos. Founded in 2002 in Nigeria, as a transaction switching and processing company with national focus, Interswitch progressively evolved to incorporate consumer financial services with the successive launches of Quickteller, a retail payments ecosystem linking merchants and billers with consumers, as well as Verve, a homegrown, EMV-certified payments card scheme.

Job Summary:  The Quality Assurance Specialist will primarily enforce and implement quality standards and measures for the information technology services within Interswitch to ensure products and services meet regulatory standards and customer needs. The incumbent will lead the development and launch of efficient information systems to support Interswitch’ s core business.

Key Duties and Responsibilities:

Strategy & Planning

• Enforces quality assurance measures and testing standards for new applications, products, and/or enhancements to existing applications throughout their development/product lifecycles.
• Ensures that software quality measures comply with regulatory standards, industry standards, and accepted best practices.
• Performs the pre-testing phase of application development by preparing proposals in order to identify potential problem areas, and make the appropriate recommendations.

Operations (Quality Assurance)

• Develop, maintain and execute test plans and detailed test cases manual or automated scripts.
• Performs the testing of developed solutions to ensure they are in line with functional specifications before being deployed for customers.
• Performs research, industry analysis and reports findings to the Manager, Quality Assurance, Security and Compliance
• Tracks systems development projects in line with the Systems Development Life Cycle (SDLC)
• Identifies, reports, guides and tracks the rectification of faults in products during development stage.
• Performs tests on computer software programs to make sure the programs perform properly and are easy to use. Determines weaknesses in the computer codes.
• Ensures that testing activities allow applications to meet business requirements and systems goals, fulfil end-user requirements, and identify existing or potential issues.
• Ensures proper technical documentation of all product and project activities.
• Reviews new or modified programs, including documentation, diagram, and flow charts, to determine if the programs will perform according to user requests and conform to guidelines.
• Ensures that regression tests are done for any existing products that have been enhanced to discover any bugs.
• Makes recommendations for improvement of applications to programmers and software developers or engineers.
• Oversees manual testing in situations where automated tests cannot be achieved.
• Communicates application issues to the concerned development team for timely resolution.
• Ensures PCIDSS standards are met through close monitoring of outputs.
• Aids in creation of methodologies and processes for the collection and analysis of data for ensuring software, systems, and product quality.

Operations (Systems Analysis)

• Analyses formal test results to discover and report any defects, bugs, errors, configuration issues, and interoperability flaws.
• Conducts research on hardware and software products to justify recommendations and to support purchasing efforts.
• Makes recommendations for improvement of applications to programmers and software developers / engineers.
• Communicates test progress, test results, and other relevant information to relevant project stakeholders.
• Participates in developing, distributing, and coordinating in-depth end-user reviews for modified and new systems or applications.

Qualifications, Skills and Experience:

• Minimum of Bachelor’s Degree / HND in Computer/System/ Electrical/ Electronic Engineering/ Applied physics/ Computer Science or a related discipline
• Professional certifications such as: Relevant certification such as ITIL (Information Technology Infrastructure Library), International Software Testing Qualifications Board (ISTQB), Certified Software Quality Analyst (CSQA), Certified associate in software Testing (CAST)
• At least three years of experience in a similar function with a focus on IT Quality control

How to Apply:

All candidates should send their applications with updated CVs via Email to: hr.ug@interswitchgroup.com

Deadline: 19th April,2024

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