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Job Title:  Social Media Coordinator & Brand Ambassador (Fresher E-Commerce Jobs)

Organisation: SMIO-SMC Limited

Duty Station:  Kampala, Uganda

About US:

Since our inception in 2019, SMIO-SMC Limited has risen to become a trailblazer, setting the gold standard in global commerce. Our unwavering commitment to excellence has propelled us to the forefront of the industry. SMIOMALL, our multivendor platform, has been instrumental in our success, providing same-day deliveries in Uganda and instantaneous service in Kampala.

Key Duties and Responsibilities:

Social Media Marketing Strategy:

• Develop comprehensive social media marketing strategies aligned with SMIOMALL’s brand goals and target audience.
• Identify key platforms and channels for engagement and growth.
• Plan and execute campaigns to increase brand awareness, drive traffic, and generate leads or sales.

Content Creation and Management:

• Create compelling and visually appealing content for various social media platforms, including posts, stories, videos, and graphics.
• Maintain a consistent brand voice and aesthetic across all content.
• Collaborate with the marketing team to ensure alignment with overall marketing initiatives and product promotions.

Community Engagement and Relationship Building:

• Monitor social media channels for customer inquiries, comments, and feedback.
• Engage with followers in a timely and professional manner, addressing questions, concerns, and comments.
• Cultivate relationships with influencers, brand advocates, and industry partners to amplify brand reach and engagement.

Performance Analysis and Optimization:

• Track and analyze social media metrics and KPIs to measure campaign effectiveness and audience engagement.
• Use insights to refine content strategies, optimize campaigns, and identify opportunities for growth.
• Stay updated on social media trends, algorithm changes, and best practices to ensure SMIOMALL remains at the forefront of social media marketing.

Brand Representation:

• Act as a brand ambassador for SMIOMALL, promoting its values, products, and initiatives across social media platforms.
• Participate in online communities and forums relevant to the brand, contributing positively to discussions and fostering brand loyalty.
• Represent the brand at events, trade shows, and other relevant gatherings, showcasing SMIOMALL’s presence and engaging with potential customers and partners.

Qualifications, Skills and Experience:

• Bachelor’s degree in marketing, communications, or a related field.
• Proven track record of success in social media marketing and content creation, preferably in the e-commerce or retail industry.
• Strong written and verbal communication skills, with a keen eye for detail and creativity.
• Ability to think strategically and adapt quickly to changing trends and audience preferences.
• Proficiency in social media analytics tools and platforms (e.g., Facebook Insights, Twitter Analytics, Google Analytics).
• Knowledge of current social media trends, best practices, and emerging platforms.
• Excellent interpersonal skills and the ability to build and maintain relationships with diverse stakeholders, including customers, influencers, and industry professionals.

How to Apply:

All suitably qualified and interested candidates should apply online at the link below.

Click Here

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