The Ugandan Jobline

Job Title:   Collection Officer (Fresher Jobs)

Organisation: Aldelia Uganda

Duty Station: Kampala, Uganda

About US:

Aldelia is a global leading human resources company founded in 2005 and specialised in recruitment, outsourcing and payroll management services to blue-chip multinationals and fast-growing SMEs. The group operates in more than 30 countries across all industries and disciplines on four continents. Our mission is to create a better future for people by delivering compliant, world-class and innovative HR solutions to the companies and communities we serve.

Job Summary:  The Collection Officer plays a crucial role in maintaining positive financial health by managing and overseeing the collection of outstanding debts from customers. They are responsible for implementing efficient collection strategies, maintaining accurate records, and ensuring compliance with company policies and regulations.

Key Duties and Responsibilities:

• Develop and implement effective debt collection strategies to minimize overdue accounts and maximize collection rates.
• Contact customers to discuss overdue payments, negotiate payment plans, and resolve payment issues in a timely manner.
• Maintain accurate records of all collection activities, including correspondence, payment arrangements, and account status updates.
• Monitor accounts receivable aging reports and prioritize collection efforts based on the age and amount of outstanding debts.
• Collaborate with internal stakeholders, such as sales and customer service teams, to address customer inquiries and resolve billing disputes.
• Prepare regular reports on collection activities, outstanding debts, and recovery rates for management review.
• Ensure compliance with company policies, procedures, and regulatory requirements governing debt collection practices.
• Continuously evaluate and improve collection processes to enhance efficiency and effectiveness.
• Build and maintain positive relationships with customers to facilitate prompt payment and resolve issues amicably.

Key Deliverables

• Timely Debt Collection
• Debt Recovery & Analysis
• Customer Engagement & Relationship Management
• Compliance & Reporting

 




Qualifications, Skills and Experience:

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
• Proven experience in debt collection or credit management role.
• Familiarity with debt collection laws, regulations, and best practices.
• Strong negotiation, communication, and interpersonal skills.
• Proficiency in Microsoft Office applications and accounting software.
• Ability to work independently and collaboratively in a fast-paced environment.

Competencies:

• Strong analytical and problem-solving skills.
• Excellent attention to detail and organizational skills.
• Ability to prioritize tasks and manage time effectively.
• Customer-focused with a commitment to providing exceptional service.
• Results-oriented with a drive to achieve collection targets

How to Apply:

All candidates should apply online at the link below.

Click Here

Deadline: 3rd May 2024

For more of the latest jobs, please visit https://www.theugandanjobline.com  or find us on our facebook page https://www.facebook.com/UgandanJobline

Related Jobs