Job Title: Customer Relationship Officers (Graduate Trainees) Western, South western,…
Country Director Uganda – British Council
Job Title: Country Director Uganda
Organisation: British Council
Duty Station: Kampala, Uganda
About US:
The British Council builds connections, understanding and trust between people in the UK and other countries through arts and culture, education and the English language. We work in two ways – directly with individuals to transform their lives, and with governments and partners to make a bigger difference for the longer term, creating benefit for millions of people all over the world. We help young people to gain the skills, confidence and connections they are looking for to realise their potential and to participate in strong and inclusive communities. We support them to learn English, to get a high-quality education and to gain internationally recognised qualifications. Our work in arts and culture stimulates creative expression and exchange and nurtures creative enterprise. We connect the best of the UK with the world and the best of the world with the UK.
Job Summary: Through an in-depth understanding of Uganda and the UK, lead the development and delivery of effective, sustainable and corporately aligned cultural relations between the two geographies, drawing on the UK’s cultural assets and thereby strengthening awareness of, positive attitudes towards and collaboration with the wider UK. By role modelling inclusive leadership, the role will be unifying across all areas of the British Council, whether Cultural Engagement, Teaching and Exams or Professional Service functions.
Leads, develops and delivers a strategic education portfolio of cultural relations partnerships, programmes and contracts across mixed funding streams and business models. Ensures an overall balance of impact and financial sustainability; delivers corporate and regional outcomes and ensures that benefit is achieved overseas and for the UK. Provides sector expertise at country level. Leads large, dispersed teams and manages senior partner and stakeholder relationships.
Key Duties and Responsibilities:
UK and country insight and intelligence to identify cultural relations opportunities
- Has a thorough understanding of the country context, through extensive networks of opinion leaders and formers and other sources, and identifies opportunities to increase cultural relations impact through a similar understanding of the UK
- Has a sound understanding of comparators and (potential) partners to enrich insight and support business development and cultural relations impact, including competition in the ‘soft power’ space
Ensures insight is organisational, it is shared and accessible to the organisation, rather than retained by the individual and country
- Shaping, monitoring & delivering the whole country British Council strategy, narrative and brand – our cultural relations response
- Develop and deliver a strong medium-term (3 year) strategy and annual/multi-year country plan for Uganda with support of regional SBU/marketing leads and relevant members of country team. Strategy and plans are based on insight and include a compelling articulation of our strengths, niche and value, drawing these from across all areas of British Council, ensuring we aim for the strongest possible cultural relations impact.
- Strategy and narrative are aligned with, and inform, agreed regional and SBU strategy/global programmes and narratives to enable us to amplify our impact appropriately and ensure our cultural relations response is seen as cohesive
- Identifying and leveraging partnership and contract opportunities to deliver the strategy
- Is seen as a strong public face of the British Council in country leading and contributing to relevant public debate in ways which strengthen the UK’s and the British Council’s reputation and positions the British Council to work in partnership with like-minded organisations.
- Secures partnership and contract opportunities which align to our strategy and benefit the British Council and UK, through effective market, client and partner insights and networking.
- Builds and maintains strong senior relationships with key agencies, partners and individuals to support the achievement of British Council global and country strategies and plans.
Managing stakeholders: FCDO, other UK Delegations, devolved administrations, representatives of UK institutions
- Identify key in-country and UK based stakeholders at the Mission/s. These must include, as a minimum, HMA and DHM with whom CD must maintain proactive contact – at least once per month with regular participation in SLT / Heads of Section meetings
- Key HMG stakeholders are actively consulted on our Country Strategy and Plan, which are shared and agreed with the Mission. Equally, we will contribute to the Mission’s business planning and KPIs and aim to be the SRO for any cultural, educational and English sub-items in the Mission’s Strategic Plan, and to advocate for such activity as part of the Mission’s activities.
Lead Uganda team. Overall duty of care:
- Support and champion change within the country team when needed, and instilling a culture which embraces continuous change
- To consistently create an inclusive and anti-racist organisational culture, being aware of your own biases and taking action to mitigate against these. Ensuring people feel valued and are treated equitably, with support for people’s well-being and mental health particularly through periods of significant change.
- Have a deep understanding of and take accountability for putting the British Council’s approach to equality, diversity and inclusion and anti-racism into practice. To make time for and visibly engage with learning and development related to EDI and anti-racism.
Protect trust in the British Council and the UK
- Risks (safeguarding, fraud, IGRM, safety and security etc) are managed effectively across the operation and evidence of this monitoring and challenge is clear (e.g., through recorded reviews of risk register) Concerns are escalated up the management line appropriately
- Compliance with British Council policies and processes, (including amongst teams reporting outside the country operation) is modelled and championed and staff held to account for the same
- Our commitments to EDI, the Anti-Racism Action Plan, and Environmental protection are delivered
Qualifications, Skills and Experience:
- Recent experience of working in-country and an understanding of the government, education and culture sectors and decision-making processes.
- Role specific skills:
- Business Development:
- Uses a range of market analysis, research and business intelligence to develop and implement across a group of diverse products/programmes/services and markets to meet British Council objectives.
- Inclusive Leadership:
- Leads teams to create new solutions to address future challenges. Actively seeks out and considers diverse perspectives to inform decision-making and collaborates more effectively with others.
- Geographical Knowledge and Experience:
- Connects complex information on geopolitics and demographics, establishes a vision, anticipating changes internationally, whilst effecting change through priorities.
- TVET experience: Extensive experience of the TVET sector in country, including the funding and partner landscape. Strong expertise in the education sectors the Region, an understanding of the policy and reform in the TVET sector and a good working knowledge on the UK’s TVET systems.
- Language Requirement: The British Council systems and global processes operate in English. Written and verbal proficiency in English is required to CEF Level C1 English
How to Apply:
All candidates should apply online through the British Council online application system at the link below.
Deadline: 12th April 2024
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