The Ugandan Jobline

Job Title:   Business Manager, Regional Businesses

Organisation: KCB Bank Uganda

Duty Station: Kampala, Uganda

About US:

KCB Bank Uganda which is part of KCB Group, East Africa’s largest commercial bank that was established in 1896. Over the years, the Bank has grown and spread its wings into Tanzania, South Sudan, Uganda, Rwanda and Burundi completing the East African circuit in the year 2012. Today, the Group has the largest branch network in the region with over 238 branches, 950 ATMs and 8,000 agents offering banking services on a 24/7 basis in East Africa. KCB Bank Uganda was established in the year 2007 and has grown to become one of Uganda’s top ten commercial banks.

Key Duties and Responsibilities:

• Manage the reporting cycles for the GRBD, including but not limited to monthly GMC reports, EXCO papers and Board packs while ensuring adherence to reporting requirements, quality and timelines.
• Manage GRBD, agenda, prioritizing pressing matters that require direct attention and addressing any challenges or issues that can be resolved without further escalation, serving as a gatekeeper to the GRBD, releasing his time to key and critical matters and relevant stakeholder engagements.
• In liaison with the Regional Business Leadership ensure the provision, management and maintenance of comprehensive business performance and status reporting with robust key performance / risk indicators and tracking thereof.
• Provide a swift and efficient end to end solutions to customer’s complaints that have been escalated to the GRBD, ensuring efficient resolution and promoting customer service excellence and driving the client centricity agenda across the Regional Businesses.
• Manage and drive key projects and initiatives critical to GRBD, collaboratively across the regional businesses, ensuring these are executed as per plan and create the expected impact.
• Provide support in the preparation of key events and forums attended by the GRBD by preparing all the key points that are to be addressed and compiling the required reports, ensuring alignment with key strategic imperatives and driving the right agenda in each event or forum.
• Manage a strong network of people that are key for the GRBD and the Regional Businesses, through the sound understanding of the Group and external context where the Group operates, in order to ensure that for any new initiative, challenge or opportunity the right people are identified and connected.
• Act as a sound advisor and consultant to the GRBD through the sound understanding of the Regional Businesses context and strategy, unpacking key challenges and/or opportunities, options and choices and potential implications.
• Participate in key meetings related to strategic initiatives, in order to keep updated on any relevant developments or risks, providing continuous feedback to the GRBD, highlighting any areas that require his/her direct intervention.
• In liaison with the Regional Businesses Leadership ensure a robust monitoring, controls, business continuity, governance and risk management environment for the KCB Group Regional Businesses.
• Support GRBD in any relevant matters, in order to drive the function’s agenda and achieve strategic objectives for the organization.

Qualifications, Skills and Experience:

• The applicant must hold a Bachelor’s degree in relevant area
• Postgraduate qualifications/Professional Certifications: Business Analysis/Project Management/Monitoring and Evaluation/Strategic Management (Desired)
• Relevant experience

How to Apply:

All suitably qualified and interested applicants should apply online at the link below.

Click Here

Deadline: 19th April 2024

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