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Job Title:   Billing Officer  

Organisation: Nakasero Hospital Limited (NHL)

Duty Station: Kampala, Uganda

About US:

Nakasero Hospital Limited (NHL) is a private hospital in Kampala that opened its doors to outpatient treatment in March 2009 and inpatient treatment, the same year. Our mission is to provide quality medical care to patients, to fill the gap which is created by lack of adequate medical facilities in the country.

Job Summary: The Billing Officer will be responsible for accurately processing patient billing information, coordinating insurance claims and ensuring timely payment collection.

Key Duties and Responsibilities:

• Adhere to the Hospital’s Billing Protocol
• Coordinate the billing process for services rendered to patients, including verifying patient information, generating invoices and submitting claims to insurance companies.
• Daily submission of inpatient bills to clients in a timely manner
• Verify patients’ insurance coverage and eligibility prior to billing, ensuring accurate billing information and timely reimbursement.
• Follow up on outstanding claims and unpaid balances, contacting insurance companies and patients as necessary to resolve billing issues and facilitate payment collection.
• Communicate billing information and payment options to patients, addressing any questions or concerns they may have about their bills.
• Maintain accurate records of billing transactions, payment histories, and insurance claims, ensuring proper documentation and confidentiality of patient information.
• Generate regular reports on billing activities & outstanding balances.
• Any other duties as may be assigned from time to time.

Qualifications, Skills and Experience:

• A minimum of a Diploma in Nursing, Clinical Medicine & Community Health or related field
• At least three years of experience
• Prior experience in medical billing and insurance claims processing
• Excellent verbal and written communication skills, with the ability to communicate effectively with patients, insurance companies, and internal stakeholders.
• Strong attention to detail and accuracy in processing billing information and maintaining patient records.
• Ability to identify and resolve billing discrepancies, insurance claim rejections and other billing-related issues in a timely manner.
• Proficiency in using billing software systems & Microsoft Office.
• Ability to work collaboratively, supporting colleagues and contributing to the overall success of the hospital’s billing operations.
• Ethical Standards: Commitment to maintaining patient confidentiality and adhering to ethical standards in handling sensitive billing information.

How to Apply:

All candidates that have relevant experience, know that they meet the above criteria and have what it takes to excel in the above position, should submit their applications addressed to the Human Resource Manager at the HR office at Nakasero Hospital

Deadline: 30th April 2024 by 5.00pm.

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