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Job Title:   Human Resources Officer (UN Jobs)

Organisation: United Nations Regional Service Centre Entebbe (RSCE)

Duty Station: Entebbe, Uganda

Reports to: Deputy Director, RSCE

Job Opening ID: 228745

Grade: NO-C

About US:

The Regional Service Centre in Entebbe, Uganda (RSCE) was established in July 2010, following the adoption of General Assembly resolution 64/269. The Centre provides efficient, client-oriented and scalable services with the goal of moving transactional, non-location dependent administrative functions to the Centre from its client entities. This includes transactional elements of human resources, finance, multimodal movement and control, personnel and cargo transport and information and communications technology (ICT) support.

Key Duties and Responsibilities:

Within delegated authority, the Human Resources Officer will carry out the following duties:

Transactional service management:

• Deliver timely and accurate administration of onboarding cases and related HR benefits and entitlements for all UN Missions under the RSCE portfolio.
• Provides advice and support to candidates and staff on onboarding/separations related matters.
• Provides to the Chief OSSL timely reports on case transactions and updates to feed into Key Performance Indicators (KPI’s) and performance audits as required.
• Keeps abreast of developments in various areas of UN human resources policies and processes.
• Provides transactional advice on interpretation and application of policies, regulations and rules; reviews and provides advice on exceptions to policies, regulations and rules.
• Monitors the work of case officers providing onboarding services on salary and related benefits, travel and social security entitlements in full compliance with the staff rules and regulations.
• Supervises and monitors the work of the Human Resources Assistants in carrying out all onboarding and separation related transactions, including preparation of offers, review of entitlements and benefits, travel allowances, personnel actions, maintenance of case management tools and tracker and preparation of contracts, Letters of Appointment (LoAs).
• Reviews staff members entitlements including Settling-in-Grant (SIG), Relocation Grant (RLG) Salaries and Post-Adjustment and, any other allowances for payment and adherence to applicable United Nations policies, particularly staff rules, financial regulations, and ST/AI issuances for practices, IPSAS policy framework etc.
• Provides guidance to case officers and monitors processes pertaining to onboarding, travel arrangement, payment of settling in grants, check-in, check-out and separation activities for civilian staff, uniformed personnel and non-staff, as well as the installation and repatriation of recognized dependents.
• Monitors the effectiveness of related guidelines, staff rules, HR rules and regulations, practices and procedures, and makes recommendations through the Service Line Manager where necessary.
• Ensures accurate processing of entitlements and benefits of international staff members in the RSCE, such as Personnel Administration of contracts, Personnel administration of movements, and Separations.
• Performs HR administration of benefits and entitlements in Umoja in line with the delegation of authority.
• Performs relevant onboarding actions and approvals in INSPIRA recruitment management system.
• Measures performance of case officers against established Key Performance Indicators (KPIs).
• Prepares and issues Letters of Appointment (LoA) and PAs; Coordinate clearances with HQ and Civilian Pre-deployment Training (CPT) with Brindisi.

Supervises processes related to check-in and check-out:

• Travel Requests, issuance of tickets on appointment and separation.
• Monitors and manages targets, ensuring standards are maintained and workload is well coordinated.
• Promotes process improvements to enhance organizational performance.
• Ensures accountability, customer service orientation and adherence to Service level Agreements (SLAs).

People Management:

• Supervises, develops and enables the team through coaching and mentoring, ensuring high morale and cross-functional collaboration.
• Monitors performance and productivity of staff in the team and ensure high level of services.
• Promotes a culture of care, accountability, support and continuous/honest feedback within the team.

Other duties:

• Provides general office support services; drafts and/ or processes a variety of correspondence and other communications. •Undertakes research on a range of HR related issues and assists in the preparation of notes/ reports. •Maintains automated database containing onboarding related statistics and prepares periodic reports.
• Assists in the preparation of necessary documentation for distribution to the Service Line and the Client Missions.
• Performs other duties as required.

Qualifications, Skills and Experience:

• The United Nations Regional Service Centre Entebbe (RSCE) Human Resources Officer job must hold an advanced University Degree (Master’s degree or equivalent) in human resources management, social sciences or in a related field is required. A First-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.
• At least (5) five years of progressively responsible experience in human resources management, administration or related area at the national, or international level is required.
• Minimum of (4) four years work experience in Human Resources Service Centre processing payroll/human resources management, including experience in HR benefits and entitlements, recruitment and HR systems is required.
• Minimum of (2) two years of supervisory experience in handling team members in a multi-national work environment is desirable.
• Experience working in a United Nations common system field operation (inclusive of peacekeeping, political missions and UN agencies, funds and programmes) – or similar international organization or non-governmental organization – in a conflict or post-conflict setting is desirable.
• Languages: Fluency in English (both oral and written) is required; knowledge of French is desirable.

Competencies

• Professionalism: Knowledge of human resource policies, practices, procedures and the ability to apply them in the Service Line. Staff rules and regulations, respective administrative instructions and information circulars, human resources processes and standard operating procedures. Shows pride in work and in achievements. Demonstrates professional competence and mastery of subject matter. Is conscientious and efficient in meeting commitments, observing deadlines and achieving results. Is motivated by professional rather than personal concerns. Shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.
• Planning and organizing: Develops clear goals that are consistent with agreed strategies. Identifies priority activities and assignments; adjusts priorities as required. Allocates appropriate amount of time and resources for completing work. Foresees risks and allows for contingencies when planning. Monitors and adjusts plans and actions as necessary. Uses time efficiently.
• Client orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view. Establishes and maintains productive partnerships with clients by gaining their trust and respect. Identifies clients’ needs and matches them to appropriate solutions. Monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems. Keeps clients informed of progress or setbacks in projects. Meets timeline for delivery of products or services to client.

How to Apply:

All suitably qualified and interested candidates who wish to join the United Nations should apply online at the link below

Click Here

Deadline: 15^th March 2024

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