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Job Title:  Transaction Monitoring Analyst    

Organisation: DFCU Bank

Duty Station:  Kampala, Uganda

Reports to: Financial Crime Manager

About US:

DFCU Bank is a fast growing commercial bank offering a variety of innovative products and services. DFCU Limited was started by the Commonwealth Development Corporation (CDC) of the United Kingdom and the Government of Uganda through the Uganda Development Corporation (UDC) under the name of Development Finance Company of Uganda Limited. Later restructuring brought in DEG (of Germany) and International Finance Corporation (IFC) as equal partners with CDC and UDC, each having a 25% stake in the company. Its objective was to support long-term development projects whose financing needs and risk did not appeal to the then existing financial commercial lending institutions.

Job Summary:   Reporting to Financial Crime Manager, the role will be responsible for monitoring, detecting, and preventing losses that result from high risk and fraudulent monetary and non-monetary transactions, through timely review and closure of alerts.

Key Duties and Responsibilities:

• Monitor and analyse financial transactions, and other financial documents to identify, stop and report any potentially fraudulent activity.
• Detect and prevent potential fraud across all payment channels in the Bank by reviewing alerts on customers’ accounts, observing customer transactions to identify fraudulent activity such as account take over, theft and similar other risks.
• Identify fraud patterns through active monitoring and interpretation of all the alerts on the Bank’s fraud detection and monitoring tools and ensure that appropriate actions are taken to mitigate fraud.
• Interact with internal and external parties where necessary to validate transaction information as and when required.
• Contribute to the creation and review (fine tuning) of fraud rules on the Bank’s fraud detection tools periodically by providing analytical data to support decision making.
• Continuously improve information flow to mitigate fraud by facilitating periodic calls with Visa Risk Manager (VRM) team and other stakeholders.
• Timely escalation of alerts that require further investigations as flagged by Fraud Detection tools.
• Timely resolution of queued transactions within the service level agreement to reduce potential revenue losses.
• Prepare and submit monthly reports detailing the number of monthly suspected fraudulent cases and its financial exposures to the Bank, the number of confirmed frauds cases and the fraud saves accomplished.

Qualifications, Skills and Experience:

• Bachelor’s Degree in a Business-related discipline.
• Certification in Fraud Examination is added advantage.
• At least three years of experience in Banking operations.
• Knowledge of banking products, risks, and processes such that advice is as informed, appropriate, and relevant to business needs.
• Sufficient knowledge of the local laws, regulatory expectations, and internal policy requirements as they relate to financial crime risk.
• Good interviewing skills to enlist required information.
• Proficiency in Microsoft Word and Excel spreadsheets.
• Ability to collect, analyze and evaluate information and the preparation of written concise reports of work performed plus recommendations.
• Ability to communicate clearly and effectively, both orally and in writing.
• Possession of flexibility and ability to adapt appropriately to changing requirements and situations.
• High level of maturity, confidentiality, and objectivity.
• Excellent communications and engagement skills.
• Strong attention to detail and personal effectiveness.
• High-level of integrity and standards.
• Self-drive and initiative.
• Unafraid to take responsibility.
• Ability to work effectively with local contemporaries and peers in other clusters and regions to maintain a collaborative culture.

How to Apply:

If you believe you meet the requirements as noted above, please forward your application with a detailed CV including present position and copies of relevant professional/academic certificates (University Transcript, O & A level), to the email address indicated below.

Vacanciesbank@dfcugroup.com

Deadline: 19^th March 2024

Disclaimer: dfcu Bank does not solicit/accept payment in cash/kind from prospective candidates in exchange for shortlisting or job placement. Any candidate who engages in this kind of transaction is aiding and abetting fraud and will be automatically disqualified.

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