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Job Title:   Supervisor Customer Due Diligence 

Organisation: PostBank Uganda Ltd (PBU)

Duty Station:  Kampala, Uganda

Reports to: Head of Compliance

About US:

PostBank Uganda Ltd (PBU), a government owned bank regulated by Bank of Uganda under the Financial Institutions Act, 2004. The bank focuses on being the market leader in advancing financial inclusion.

Job Summary:   The Supervisor, Know Your Customer, Customer Due Diligence & Enhanced Due Diligence is responsible for ensuring that the institution’s business and conduct fully complies with all the relevant AML/ CFT and Sanctions laws, in relation to customer, staff and service provider onboarding and ongoing customer due diligence.

Key Duties and Responsibilities:

• Ensuring that both internal and external customer relationships are maintained with a risk-based approach as per the existing policies and procedures and in line with the AML/CFT program in place.
• Ensure accuracy of KYC/CDD information collected by the bank and tracking all related reviews and updates as per the policies and requirements in place.
• Respond to queries and provide advice to branches on AML related queries including KYC/CDD issues on client types, structures, risk levels and monitoring cycles.
• Propose and review parameters for automated customer risk profiling at on boarding and on an ongoing basis.
• Ensure customer screening at on boarding and on an ongoing basis to and ensuring that all identified issues are reported to Management in a timely manner.
• Initiate updates to the AML/CFT and Sanctions Policies and the related procedures and processes based on the results of the risk assessment.
• Provide the necessary support to the transaction monitoring and sanctions screening o icers to ensure closure of identified issues with proper CDD/EDD information.
• Ensure proper record keeping of all customer information shared throughout the relationship, queries and Enhanced Due Diligence documents completed on the customers.
• Ensure that Enhanced Due Diligence on High-Risk Relationships is conducted timely as per the policies and requirements in place.
• Perform planned activities and support the Manager AML/CFT and Sanctions Compliance to ensure proper implementation of the AML/CFT program.
• Serving as a contact point within the Bank for compliance queries from staff members.
• Prepare monthly compliance reports properly detailing KYC, CDD and EDD updates.
• Ensure own compliance to the Bank’s code of Conduct which includes but not limited to adhering to AML/CFT requirements.

Qualifications, Skills and Experience:

• The applicant must hold a Bachelor’s degree in a discipline relevant to the role.
• Professional qualification or training in Risk management or Compliance is added advantage.
• At least five (5) years’ experience in Banking or financial consultancy services, with three years in a field(s) associated with risk management, compliance, or Finance.
• A proactive attitude: an individual who maintains the highest professional standards to ensure the company is not in a position of risk.
• Ability to build supportive relationships with different groups across the company.
• Ability to consistently demonstrate initiative and confidence in day-to-day dealings with Management.

Business Behaviours & Financial Responsibility

• Ensure optimum utilisation of the allocated budget and that payments to third party vendors for compliance systems and tools are aligned with actual consumption.
• Ability to work under pressure in a fast-paced environment.
• The ability to communicate clearly both verbally and in written form in a professional manner is deemed essential.
• Ability to demonstrate a positive image and a role model of PBU’s values and leadership behaviours.
• A sense of ownership and pride in performance and its impact on the company’s success.
• Must be a person of impeccable integrity.

How to Apply:

Please send your application to hr@postbank.co.ug addressed to the Chief Human Resources Officer and put the job you are applying for as the Subject (Strictly).

Note:

The following documents should accompany the application strictly online:

• Detailed CV
• Certified copies of academic documents
• Applicants address and day time telephone contacts
• Postal/email address and daytime telephone contact of three referees of good standing in society one of which should be your current Supervisor.

Deadline: 5th April 2024 by 5.00pm

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