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Job Title:   Sales & Partnerships Coordinator (Uganda)

Organisation: SINAPIS

Duty Station:  Kampala, Uganda

Reports to: Uganda Country Manager

About US:

Sinapis provides stellar training, ongoing opportunities, and vibrant community. Sinapis was one of first organizations in Africa to train and accelerate entrepreneurs. Today Sinapis still leads the pack across several very unique areas. Sinapis is a Christian organization that equips faith-driven entrepreneurs to grow companies that change the world. Our mission is to make disciples and alleviate poverty through the power of entrepreneurship.

Job Summary:   Sinapis is seeking an experienced Sales & Partnerships Coordinator (Uganda) with a proven track record in helping relationship-driven customer acquisition and revenue growth targets. This is an outgoing, results-oriented, organized team player who will proactively introduce Sinapis to new partners within the entrepreneurship ecosystem, to strengthen current sales processes, and to oversee reduction of client churn rates. This is a customer engagement role and will work closely with the Uganda Country Manager.

Key Duties and Responsibilities:

• Achieve measurable growth by hitting sales targets and successfully acquiring and retaining customers and partners
• Implement a local sales strategy to grow the customer base of entrepreneurs across locations in which Sinapis is present and to grow its reach to new areas
• Maintain positive business relationships with current sales partners to deliver future customers
• Promptly respond to all enquiries received through the HubSpot Customer Relationship Management (CRM) system, Sinapis social media channels (Facebook, Twitter, Instagram, LinkedIn) and formal office communication platforms (office phone and email)
• Attend all local Sinapis events to respond to inquiries and receive contacts from potential leads
• Proactively seek out, attend, and report out on external ecosystem events and engagements that may have potential Sinapis partners and clients to increase lead pipeline
• Oversee the entrepreneur application process with greater detail by communicating with applicants and facilitating face-to-face follow up meetings and business need assessments where required
• Effectively implement a robust referral system for existing and past clients
• Be comfortable carrying out these duties as a one-person team at first with a view towards building out a team of direct reports over time
• Demonstrate the Sinapis core values of being relational, excellent, joyful, open-handed, innovative, Christ-centered, eager to serve, and a wise steward (REJOICES)
• Lean forward to meet other needs of your manager and team as anticipated or assigned

Qualifications, Skills and Experience:

• Three to five years of experience in sales and/or sales management
• Strong understanding of the sales process and a demonstrated track record of acquiring and retaining customers
• Experience with objection handling and the ability to identify hidden customer objections
• You are a team player who is ready to implement a formidable sales strategy that significantly increases the number of entrepreneurs we serve in Uganda in twelve months
• You are a sales professional ready to take on a customer facing role that may involve being out in the field multiple days per week
• You are a connector with experience in creating collaborative, mutually beneficial partnerships
• You are a great listener always looking for customer insights that connect to a greater strategy
• You are a culturally-aware professional with a pulse on the local business and entrepreneurial landscape
• You are a follower of Christ and have a healthy relationship with Him
• You are humble and have a teachable spirit
• A heart for our mission and a passion for alleviating poverty through private sector development
• Solid understanding of business, entrepreneurship, and missions
• Excellent interpersonal skills and emotional intelligence
• Ability to work independently in a small team environment

Desired Qualifications

• Experience managing a high performance sales team
• Experience using customer relationship management systems such as Hubspot or Salesforce
• 3+ years of relevant experience in a sales role at an NGO, creative agency, or SGB that shows your ability to work on a variety of projects

How to Apply:

All candidates should submit their applications online at the link below.

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