Job Title: Q-Commerce Account Manager (They/She/He)
Organisation: Glovo
Duty Station: Kampala, Uganda
About US:
Glovo is a Barcelona-based startup and the fastest-growing delivery player in Europe, Africa, and Western Asia. With food at the core of the business, Glovo delivers any product within your city at any time of day.
Job Summary: At Glovo, we want to revolutionize the shopping experience of millions of people. Our goal is to give everyone easy access to anything in their cities; to reach this goal we need a 360, analytical and results driven person to develop the business of QCommerce. Currently, we are looking for a talented and ambitious Account Manager to join our QCommerce team and contribute to our partners’ Growth. Are you looking for a challenging experience in one of the fastest growing Startups? Do you want to contribute to building a product that will disrupt the On demand market?
Key Duties and Responsibilities:
- Establish excellent relationships and build Joint Business Plans with Glovo’s partners through consistent and proactive communication, identifying their needs and building engagement (Partner’s meetings and business reviews).
- Evaluate, follow up and build reports of your portfolio and KPIs periodically. Take actions to reach your goals and company OKRs.
- Draw and execute plans, making your partners grow through promos negotiations, marketing activations and menu performance (selling items, Average Basket Size, Conversion Rate, cross-selling and up-selling).
- Improve Glovo’s revenue through commission renegotiation and selling assets.
- Understand, build action plans and follow up on churned and inactive partners.
- Improve operational efficiency of our partners by making sure we always deliver the best service to our customers.
Qualifications, Skills and Experience:
- Bachelor in Business Administration, Marketing, Industrial Engineering or Public Relations is a plus. Preferably with experience in FMCG, food-hospitality or on-demand delivery industry.
- Two years of experience in high-performance account management or Business Consultancy.
- Comfortable working in a high growth and high-performance start-up with a fast pace.
- Computer literate; good knowledge of Google Docs and MS Office, Excel
- Excellent Local Language and English skills.
- Strong Commercial skills.
- Good communication and interpersonal skills
- Project management skills, highly organized and detail-oriented.
- Problem solver, data-driven with an analytical approach
How to Apply:
All candidates should apply online at the link below.
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