Job Title: Fleet Coordinator M/F
Organisation: CFAO Motors Uganda (formerly Toyota Uganda Limited)
Duty Station: Namanve, Mukono, Uganda
About US:
CFAO Motors Uganda is the exclusive manufacturer-authorised distributor of brand-new Toyota Vehicles and genuine parts in Uganda, as well as exclusively offering Toyota Manufacturer’s warranty. CFAO Motors Uganda is a subsidiary of CFAO Automotive, a division of the CFAO Group, which is part of Toyota Tsusho Corporation.
CFAO Motors Uganda are also the official distributors of brand-new Suzuki vehicles, Yamaha motorcycles, Hino Trucks, and Toyota forklifts. The company also proposes a range of short and long-term lease and car rental solutions for businesses through the LOXEA brand and its partner Avis Fleet. It also provides a raft of other services to expand the offering, including fleet management, geolocation, telematics and more.
Job Summary: The Fleet Coordinator M/F will provide efficient, effective and quality fleet management and aftersales solutions to CFAO Motors Uganda fleet customers.
Key Duties and Responsibilities:
- Coordinates, prioritizes & schedules fleet vehicles’ maintenance & repair requirements for minimal downtime.
- Informs customers/users of the work progress on their vehicles to enhance customer satisfaction.
- Ensures roadworthiness of all fleet vehicles for safety and customer satisfaction.
- Ensures that all vehicles are cleared of any penalties or police fines.
- Liaises with Fleet Tracking Service Provider to advise/update next Service odometer reading.
- Monitors the fleet log report from the Fleet Tracking/Management System for prompt appropriate action.
- Ensures compliance to the service and maintenance contracts’ terms and conditions with utmost courtesy.
- Monitors fleet vehicle maintenance, repairs and Tyre costs to ensure they are within budget.
- Compiles and submits accurate & timeous reports relating to vehicle utilization, maintenance and tracking.
- Actively participates in the development and review of service/maintenance plans to ensure profitability.
- Carries out regular market surveys on the prevailing rates for service and maintenance for competitiveness.
- Takes relevant and timely action in the event of incidents such as accidents or ‘missing’ fleet vehicle.
- Conducts periodic driving record reviews to avoid abuse and identifies trends of poor driving behavior/misconduct
- Liaises with relevant insurers/brokers on all insurance claims relating to the fleet portfolio.
- Maintains a comprehensive database on the service and repair history for all the fleet vehicles.
Qualifications, Skills and Experience:
- The applicant must hold a Bachelor’s degree in Automotive or Mechanical Engineering
- At least three years of experience in a similar role
- Hold a valid driver’s license
- Proven excellent customer service/care.
- Computer literacy with intermediate proficiency in using Microsoft office packages.
- Excellent communication skills
- Analytical skills and attention to detail
- Planning, Prioritization and Organization
- Integrity, honesty and a good work ethic
How to Apply:
All candidates should apply online at the link below.
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