The Ugandan Jobline

Job Title:   Credit Controller  

Organisation: Securex Agencies (U) Limited

Duty Station:  Kampala, Uganda

About US:

Securex Agencies (U) Limited is an ISO Certified Private Security Organization which has grown from strength to strength in the past forty three years to become the leading Security Solutions provider for a wide host of clients in diverse industries. Starting with only an investigations department in the seventies, Securex soon grew to incorporate the manned guarding section which to date is one of the most respected force in the provision of client friendly services.

Job Summary:   The credit controller will be responsible for ensuring that all company debts for services rendered and products sold are collected in time.

Key Duties and Responsibilities:

• Collection of cheques as per your allocated list.
• Timely Dispatch of invoices and statements at the beginning of the month.
• Responsible for proper accounting for cheques and cash collected plus preparing a daily report for then client visited
• Sorting out client’s invoices, statements and credit notes and putting them in envelops for posting and delivery.
• Prepare daily collection plan and hand over daily collection report the following morning
• Following-up on client payment date through telephone calls or visitation.
• Reconciliation of client accounts in cases of dispute.
• Follow-up on clients who are unable to pay and take relevant action plus collection of outstanding dues.
• Communicating any clients’ complaints and instructions to the office.
• Follow-up on customers who have issued bouncing cheques.
• Ensure aging balances does not move categories towards 180days.
• Ensure reduction in customer complain related receipt of invoice
• Timely resolution of customer issues and escalation of any issues outside job scope and follow through to ensure closure
• Proactively act and follow up on assigned customer requests / complaints to closure and keep customers updated on the status.
• Plan course of action to recover outstanding payments
• Locate and contact clients to inquire of their payment status
• Negotiate payoff deadlines or payment plans
• Investigate and resolve discrepancies
• Create trust relationships with clients when possible to avoid future issue
• Update account status and database regularly
• Maintains up-to-date customer contact information in the collections systems.
• Will be required to initiate external contact with customers and may perform advanced loss prevention activities (i.e. skip tracing, field chasing, account settlement) or administrative work
• Negotiating re-payment with clients by form of payment in full, settlements and / or payment arrangements.
• Meet monthly collection goals as assigned by management.
• Reviewing the company debtor list.

Qualifications, Skills and Experience:

• The applicant must hold a Bachelor’s degree in finance, accounting, or mathematics, CPA Finalist
• Five years of experience in Collections and credit control role.
• Three years of proven experience as a Head of credit control or credit control manager
• Excellent analytical skills, strong IT skills and a good communicator with excellent interpersonal skills.
• Good interpersonal and people management skills.
• Ability to follow processes and procedure accurately.
• Ability to meet tight deadlines.

How to Apply:

All suitably qualified and interested candidates should send their comprehensive CV and cover letter to hr@securex.co.ug indicating on the email subject the position they are applying for

Deadline: 27th March 2024

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