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Job Title:  Credit Collections Associate

Organisation: NFT Consult Ltd

Duty Station:  Kampala, Uganda

Reports to: Credit Manager

About US:

NFT Consult Ltd is a business process outsourcing firm with offices in Uganda, South Africa, Kenya, Botswana Rwanda, Tanzania, Zambia, Burundi and South Sudan.

Client Brief:

Founded in 2012, Our client’s Vision is to build a world where people take control of their environment in rewarding and sustainable ways. They do this by developing and commercializing life-changing technology that solves the biggest daily challenges for the world’s 570 million smallholder farming households. Over the last 5 years, the company has grown significantly and now has employed 100+ people around the world.

Job Summary:   Reporting to the Collections Manager the ideal candidate will ensure all approved and disbursed PayG loans are fully repaid as stipulated in the terms and conditions to prevent loss to the business due to non-repayment.

Key Duties and Responsibilities:

• Project relevant trends that affect the collectibles of the PayG portfolio in early arrears and isolate potential problem areas.
• Conduct field customer visits (on a need basis) and telephone calls to follow up on payments and collect from PayG debtors.
• Ensure over 1-90-day arrears management for all disbursed PayG loans is fully executed.
• Ensure weekly arrears reports are prepared for all the Relationship Managers & regions and follow with them to ensure full repayment.
• Ensure an up to date register on loan related insurance claims is maintained and ensure prompt reimbursement from underwriters.
• Manage resource scheduling and the determination of priority of work and procedures to maximize production output and success levels for the credit collection Relationship Managers.
• Generate compliance and risk reports for use in decision making and performance appraisals.
• Perform any other duties within the scope of this position.

Qualifications, Skills and Experience:

• Business related degree, CPA qualification is an added advantage.
• At least two to three years’ experience in debt collection and recovery environment (Practical experience in Lending and recovery).
• Knowledge in credit management and banking is an added advantage.
• Capable and willing to work extended hours
• Excellent interpersonal skills with good leadership skills.
• Evidence of well-developed organizational skills and the ability to meet strict deadlines.
• Knowledgeable on the financial services, Micro Finance and consumer lending sectors is a must.
• Sound verbal communication skills including the ability to negotiate respectfully and assertively
• Accuracy and attention to detail.
• Demonstrated ability to quickly learn new systems and processes.
• Demonstrated commitment to service excellence.
• Proficiency in GSuite, Microsoft Office

How to Apply:

All suitably qualified and interested candidates should apply online through the NFT jobs portal.

Click Here

Deadline: 18^th March 2024

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