The Ugandan Jobline

Job Title:   Communications Manager  

Organisation: PostBank Uganda Ltd (PBU)

Duty Station:  Kampala, Uganda

Reports to: Head of Marketing & Communications

About US:

PostBank Uganda Ltd (PBU), a government owned bank regulated by Bank of Uganda under the Financial Institutions Act, 2004. The bank focuses on being the market leader in advancing financial inclusion.

Job Summary: The Communications Manager is responsible for overseeing the creation and implementation of internal and external communication strategies on behalf of the bank across different platforms, as well as delivering its Corporate Social Responsibility agenda.

Key Duties and Responsibilities:

• Develop a robust communications strategy which will bolster the bank’s brand, image and reputation through consistent messaging and innovative communication methodologies.
• Oversee all internal and external communications for the bank, ensuring its message is consistent and engaging.
• Develop and implement effective communication strategies that build customer loyalty programs, brand awareness, and customer satisfaction.
• Create style guides and brand voice outlines for all public relations, marketing, and advertising materials.
• Deliver internal and external communications and messages through different communication channels and modalities such as but not limited to the company’s website, social media, newsletters, press releases, publications, online events, etc.
• Oversee the bank’s social media content, strategy and communications.
• Lead creation of video and audio content to support the bank’s communications strategy.

Business Behaviours

• Strong communication skills (oral and written)
• Self-organization and task effectiveness
• Customer centricity and a passion for the PBU brand
• Interpersonal and teamwork skills, with ability to build relationships inside and outside the Bank.
• Ability to work under pressure in a fast-paced environment.

Qualifications, Skills and Experience:

• The applicant must hold a Bachelor’s degree in communications/ journalism, Marketing, Business, or a related field
• Professional qualification in CIM/CIPR is an added advantage.
• A minimum of five years of proven experience in a similar role.
• At least 5 years’ experience in marketing with a bias to PR, Communication and Media Management.
• A confident communicator and presenter
• Knowledge of the Bank’s Policies, Processes and Procedures relating to communication and Brand management.
• Knowledge of the Bank’s business model, its strategy and all of its products and services.
• Good sense of customer behaviour and solid grasp and interpretation of the market environment.

How to Apply:

Please send your application to hr@postbank.co.ug addressed to the Chief Human Resources Officer and put the job you are applying for as the Subject (Strictly).

Note:

The following documents should accompany the application strictly online:

• Detailed CV
• Certified copies of academic documents
• Applicants address and day time telephone contacts
• Postal/email address and daytime telephone contact of three referees of good standing in society one of which should be your current Supervisor.

Deadline: 15th March 2024 by 5.00pm

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