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Job Title:   Chief Technology Information Officer

Organisation: MTN Uganda Limited

Duty Station: Kampala, Uganda

Reports to: Chief Executive Officer

About US:

MTN-Uganda is the leading telecommunications Company in Uganda, providing payphone, fixed lines, fax/data, internet and mobile services.

Job Summary:   The Chief Technology Information Officer will identify, implement and sustain a global; standard; Network infrastructure and IT systems through continuous improvement and new technology insertion as required to support strategic commercial growth. To take full accountability for the Network and IT function in operation, architecture, security and future network engineering.

Key Duties and Responsibilities:

• Develop the Technology and Security Strategy and drive innovation to ensure the competitive positioning of the company.
• Align Technology platforms for Network and IT to support the revenue streams of the Company.
• Coach and mentor direct reports to ensure staff motivation is high to achieve high performance areas.
• Ensure skill transfer for staff development, motivation and business continuity.
• Guide and direct suppliers and third parties in achieving Opco objectives.
• Set goals and objectives for direct reports, monitor progress and maintain motivation.
• Set up an appropriate structure to meet departmental management objectives.
• Set up/ participate in adhoc and operational meetings.
• Review and identify key risks, issues and dependencies and set mitigation actions.
• Ensure effective execution of day to day operations and resolve operational issues.
• Develop the Strategy for Technology function in MTN Uganda in line with best global best practice to ensure that the Company is viable both internally and externally as a social and financial entity.
• Ensure the effective deployment, operational performance and maintenance of the Company’s Radio networks, switching systems, charging, billing, IT and VAS systems, RF Transmission systems and fibre network to satisfy the telecommunication needs of the target subscriber.
• Ensure the Network quality through the deployment of new and advanced optimization techniques.
• Provide Strategic direction, including process, policies and procedures in the context of the Group Technology Information and Service deliver
• systems and Strategy and align to the overall MTN Group Strategy.
• Ensure Technology function’s alignment with the business Plan objectives in order to effectively drive the overall Business and Group objectives.
• Prepare, monitor and control the annual departmental budget to ensure expenditure is in line with the business plan.
• Research and analyse technology trends and assist in the development of the MTN technology Strategy and standards to drive business value.
• Capex and investment governance in in the network and IT systems areas through active participation in Capital Steering committees.
• Develop and implement information security strategies and processes while complying with laws and regulations within a rapidly expanding IT and network landscape.
• Business planning and accountability for the financial viability of the division.
• Ensure procurement procedures are accurately and timeously followed.
• Develop and maintain effective processes to ensure an effective an effective interface to customer service departments, marketing, sales and finance departments.
• Ensure excellent network quality that meets and exceeds pre-agreed service standards in the following areas.
• Ensure reduction of expenditure via sharing of infrastructure and services, outsourcing of services and more effective use of existing assets.
• Ensure standardization of network technology, including evolution path as well as standardized group architecture, toolkits, templates and
• ensure standardized processes for implementation and maintenance.
• Manage suppliers and ensure effective delivery and cost-effective arrangements staff development, motivation and business continuity.
• Ensure the Managed Services providers performance as defined in the SLA’s and standards.

Qualifications, Skills and Experience:

• The ideal candidate for the MTN Uganda job must hold a Bachelor’s degree in Computer Science / Telecoms Engineering.
• MBA
• At least ten to fifteen years of experience in a broad range of Telecommunications and commercial environments
• Minimum of 5 years’ experience in a Senior Management position.
• Strong understanding of market trends, emerging technologies, and disruptive business models in the telecom industry.
• Demonstrated ability to drive cross-functional collaboration and lead teams toward successful outcomes.
• Project management expertise with a focus on delivering results on time and within budget.
• Proficiency in data analysis and using insights to inform strategic decisions.
• Worked across diverse cultures and geographies.
• Self-driven and ability to motivate a fast-paced team.
• Pan Africa multi-cultural experience is advantageous.

Competencies:

Functional Knowledge:

• Sound general business knowledge as well as knowledge of core business processes.
• Sound understanding of the telecom environment.
• Understanding of best practice; techniques and methodologies.
• Knowledge of systems architecture.
• High technical training and awareness; ongoing IT seminars.
• Leadership development programs.

Skills:

• Ability to design and implement guidelines and standards associated with good governance.
• Application support and maintenance.
• Data / Process/ Systems / IT infrastructure analysis.
• Facilities management.
• Inventory management.
• IT strategy and planning.
• Security Strategy and planning.
• Leadership and people management skills.
• Negotiation skills.
• Network availability management.
• Network operations.
• Organizational Agility skills.
• Planning and Budgeting.
• Policy design and development.
• Problem solving.
• Project management.
• Project planning and control.
• Resource management.
• Risk management.
• Scope planning and management.
• Systems design and integration.
• Systems design and reengineering.
• Telecommunications technology fundamentals.
• Conflict Management.
• People Management.
• Executive Presentation.

Behavioral qualities:

• Analytical.
• Assertive
• Attention to detail.
• Conceptual thinking.
• Conflict management.
• Continuous improvement philosophy.
• Decision making.
• Influencing.
• Performance excellence.
• Planning and organizing.
• Problem solving skills.
• Quality assurance.
• Results/Goal oriented.
• Solution providing.
• Strategic thinking.
• Technical orientation.
• Adaptable.
• Analytical.
• Organized and methodical.
• Culturally aware.
• Emotional Maturity.
• Innovation.
• Integrity.
• Result Oriented.
• Team Player.

How to Apply:

All candidates who wish to join MTN Uganda Limited in this capacity should apply online at the link below.

Click Here

Deadline: 21st March 2024

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