Job Title: Underwriter Uganda Life Assurance
Organisation: UAP Old Mutual Insurance
Duty Station: Kampala, Uganda
About US:
The UAP Old Mutual Group is an integrated Financial Service business comprising Faulu Microfinance Bank, UAP and Old Mutual. The Group, which is operational in East Africa services to more than 1.2 million customers across Kenya, Uganda, Tanzania, Rwanda and South Sudan. The UAP Old Mutual Group now comprises of three key players as a result of the acquisition of a controlling stake in Faulu in 2014 and UAP in 2015 by Old Mutual. The acquisitions resulted in Old Mutual Kenya UAP Holdings and Faulu Microfinance Bank, forming one of the largest financial services groups with a growing footprint in East and Central Africa. UAP and Old Mutual have been major players in the financial services market in East Africa for decades. The two entities have vast experience in Insurance, Investment, Asset Management and Banking, and are passionate about helping our customers achieve their financial goals.
Job Summary: The purpose of the role of the Underwriter Uganda Life Assurance is to provide quality underwriting outcomes for the Commercial/Personal lines underwriting function through effectively maintaining underwriting standards and providing quality client and broker service. Must be multi skilled with the ability to mentor and train underwriters and have high technical knowledge.
Key Duties and Responsibilities:
- Underwrites in accordance with standards, policies and procedures
- Ensures that all documentation is issued, checked and authorised prior to despatch
- Ensures queries are resolved in line with company standards
- Ensures timeous and accurate management of mail count
- Requests, monitors survey and survey requirements as per laid down procedures
- Corrects unprofitable policies
- Maintains service, quality and desired outputs within a specific functional process through ensuring compliance to tactical policies, procedures and standards
- Resolves escalated customer queries and complaints and provide feedback to customers on matters resolved.
- Shares knowledge on, and participate in, the creation of new standards, control systems and procedures to maintain service delivery.
Qualifications, Skills and Experience:
- The applicant must hold an Advanced Diploma In Insurance Management: Insurance (Required), Honours Degree (Hons) (Required)
- Skills: Customer Queries, Data Query, Documentations, Ensure Compliance, Give Feedback, Mail, Personal Lines Underwriting, Underwriting
How to Apply:
All candidates should apply online at the link below.
Deadline: 16th February 2024
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