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Job Title:     Regional Business Manager – Mobile Money

Organisation: MTN Mobile Money Uganda Limited

Duty Station: Kampala, Uganda

Reports to: Head – Retail & Business Development

About US:

MTN Uganda is a subsidiary of MTN Group, a multinational Telco operating in Africa and Middle East, with over 280milllion subscribers, making it the largest in Africa. MTN-Uganda is the leading telecommunications Company in Uganda, providing payphone, fixed lines, fax/data, internet and mobile services.

Job Summary:   The Regional Business Manager – Mobile Money will promote and strengthen MoMo operations management in the assigned regions. Lead all MoMo activities/plans in the assigned regions (MoMopay, Corporate Business, Agent Operations management/Digital distribution etc.) and come up with strategies to grow MoMo revenues and market share.

Contribute towards MoMo way of work by suggesting and devising better ways of execution through continuous improvement, collaboration with respective departments ( Fintech & Teleco), to achieve expected business objectives. Find expedient ways to drive business growth by delivering the MoMo business timeously; thus, contributing to MTN’s overall strategic goals, achieving profitable growth, and continuously improving efficiency.

Key Duties and Responsibilities:

• Managing, Building, and extending high-level /strong relationships with key strategic accounts
• Generating business opportunities in the assigned region.
• Drive execution to fortress the core business which includes accelerating MoMo penetration customer base (MoMo, MoMopay, Corporate sales Digital distribution), ensure Availability – (Float) that enhance usage (30day RGS/Active base) and Retention of MoMo customer base to grow and protect our market share to deliver the regional targets.
• Embed Route to Customer operating model (B2B and B2C) including the management of the 3rd party partners to ensure execution of agreed initiatives in line with Mission in the respective Region.
• Ensures implementation of activities relating to front line marketing to ensure consistent growth of market share and activity.
• Creates key partnerships to ensures delivery of Joint Business Plans that drive achievement of the Region Mission
• Responsible for the existing infrastructure in the region, and for the smart Network rollout plan
• Provide leadership to cross-functional team to deliver regional business goals
• Drive a zero-harm agenda in the assigned Region
• Embed coaching as a way of execution to deliver set performance target
• Develop and implement sales strategy in line with Sales Strategic objectives to ensure achievement of MTN strategic objectives!
• Develop and manage sales Budget with the mandate of maintaining customer satisfaction as well as customer retention and growth.
• Interaction with marketing, operations, and other sales segments
• Manage agencies and ensure SLAs are adhered to.
• Define and execute sales strategy
• Monitor and reporting on overall performance of the MoMo portfolio, this includes MoMopay, Corporate sales, digital distribution performance, agent management

Main KPIs include:

• 30day active MoMo subscribers
• 30day active MoMo Merchants
• 30day active Agents
• Value per RGS 30 MoMo Pay
• MoMo Revenue (Basic & Advance)
• MoMo Pay Acquisition

Qualifications, Skills and Experience:

• The applicant for the MTN Uganda Limited Regional Business Manager – Mobile Money job must hold a Bachelor’s degree or equivalent Business qualification
• Three to five years of experience in sales management in a fast-paced organization
• Strong general management & including capability development and managing change
• A proven track record in meeting revenue targets, preferably in a variety of situations to be able to draw upon a breadth of experience when making decisions and analysing plans
• Leadership ability with strong general management skills, including strong intellectual, strategic, and analytical ability and the ability to work cross-functionally with a collaborative style.
• People management, with the demonstrated ability to motivate and grow high performing teams. Mentor, coach and train the team and build the required competencies for success
• Strong experience in building business relationships and negotiation
• Are detail-oriented and seek to achieve excellence in everything you do.
• Are a self-starter and proactive about achieving ambitious targets.
• Enjoy owning projects – you’re autonomous yet know when to escalate problems.
• Willing to go the distance to get something done.
• Think about culture and process from the users’ perspective.
• Are tech-savvy: comfortable navigating excel and on-boarding to new tools.
• Leadership
• Coaching & Developing
• Managing Accountability
• Customer Focus
• Strategic and results orientation
• Taking the initiative
• Analytical Thinking and Problem Solving
• Strong interpersonal and communication skills
• Ability to function under pressure
• Knowledge of the market and industry
• Fintech Industry knowledge
• New Product development and management
• Telecom Industry knowledge of African markets
• Marketing skills
• Internal policies and procedures
• Business Process knowledge
• Commercial Acumen and financial skill
• Strong process and Project Management Skills
• Negotiation and selling skills
• Relationship building skills
• Excellent Presentation and Communication skills
• Business planning skills
• Persuading and influencing skills
• Networking skills

NB: Please note that presentation of false academic documents and certification will lead to criminal prosecution. Any form of canvassing will lead to automatic disqualification. Only successful candidates will be contacted.

Female candidates are strongly encouraged to apply.

How to Apply:

All candidates who wish to join MTN Uganda Limited in this capacity should apply online at the link below.

Click Here

Deadline: 7^th February 2024

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