Job Title: Call Center Advisor (40 No Experience Jobs)…
No Experience Business Development Executive – Priority Banking Jobs – Standard Chartered Bank (Stanchart)
Job Title: Business Development Executive – Priority Banking (No Experience Jobs)
Organisation: Standard Chartered Bank (Stanchart)
Duty Station: Kampala, Uganda
About US:
Standard Chartered PLC is a British multinational banking and financial services company headquartered in Hong Kong, China. It operates a network of over 1,700 branches and outlets (including subsidiaries, associates and joint ventures) across more than 70 countries and employs around 87,000 people. It is a universal bank with operations in consumer, corporate and institutional banking, and treasury services. Despite its UK base, it does not conduct retail banking in the UK, and around 90% of its profits come from Africa, United Kingdom, United States and the Middle East. Standard Chartered Bank Uganda is the longest established international bank in the country; the first branch was opened in August 1912. We had 11 branches up to 1972 and retained only one branch during the turbulence of the 70s. In 1998 we acquired 4 branches of former Cooperative Bank in November 1999. Standard Chartered Bank Uganda today has a network of 11 branches in Kampala, Jinja, Mbale, Mbarara and Gulu. Standard Chartered Bank Uganda has 29 ATMs and over 600 staff.
Key Duties and Responsibilities:
Strategy
- Inbound and Outbound NTB Sales and activation (CCIB: onsite, Lists)
- Engage NTB clients (any segment) who are employees of corporations with whom RB has done a B2B deal (primarily CCIB).
- Engage via on-site marketing / road shows, or via employee lists provided by corporation.
- Initial primary focus on payroll account and anchor products in respective job role, gradually broadening to full range of retail products.
Activities
Connect and Explain (remote)
- Connect with identified employees (based on B2B set of leads).
- Explain proposition and requirements in full.
Prepare and set up (remote)
- Pre-send product bundles description and bank proposition.
- Conduct remote KYC.
- Collect all documents (digital) required for account opening and pre-fill forms.
Meet, Deep Sell and Train (in person)
- Meet in person (ensure Priority Banker joins if Affluent).
- Listen and determine further needs.
- set up anchor products.
- Initiate discussion to cross-sell.
- Educate and conduct initial set up for online, ATMs, Client Centre and Store.
Activate (remote)
- Conduct fulfilment
- Pass on referrals / leads of other products to respective specialists.
Other Branch Duties
- You may be required to perform any other branch duties that may be assign by the Branch manager.
Processes
- Ensure that money Laundering requirements are followed as follows.
- Take all reasonable steps to verify the identity of our customers e.g completing the Know Your Customer check list for all customers.
- Retain adequate records of identification, account opening and transactions.
Risk Management
AML and CDD
- Make prompt reports of suspicious transactions using the right internal channels.
- Ensure compliance with
- “Guidelines and procedures on “Know Your Customer” for account opening and on cross-border account opening referral issued by group business and operations risk.
- Controls and procedures on “Know Your Customer” and customer due diligence introduced to addressed money laundering prevention and compliance risk.
- Guidelines for the submission of suspicious transaction reports issued by head of legal and compliance / county money laundering prevention officer.
- Customer Data Protection Policy.
- Adhere to speak up policy.
- Ensure that money Laundering requirements are followed as follows.
- Take all reasonable steps to verify the identity of our customers e.g completing the Know Your Customer check list for all customers.
- Retain adequate records of identification, account opening and transactions.
Regulatory and Business Conduct
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
- Lead the team to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment].
- Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association.
Qualifications, Skills and Experience:
- The applicant must hold a University degree
- Training: Wealth and Insurance training
- Certification: CISI, Bancassurance
Role Specific-Technical Competencies
- Effective Communication skills
- Collaboration skills
- Interpersonal skills
- Relationship-Building skills
- Negotiation skills
How to Apply:
All candidates who wish to join Standard Chartered Bank should apply online at the link below.
Deadline: 15th February 2024
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