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Agency Training Officer Jobs – Prudential Uganda
Job Title: Agency Training Officer (Contingent Worker 11 months)
Organisation: Prudential Uganda
Duty Station: Kampala, Uganda
About US:
Prudential Plc is a company incorporated and with its principal place of business in England, and its affiliated companies constitute one of the world’s leading financial services groups. It provides insurance and financial services directly and through its subsidiaries and affiliates throughout the world. Prudential Uganda is a subsidiary of Prudential Plc UK, one of the leading insurance companies in the world.
Job Summary: Reporting to the Head of Agency Training, the Agency Training Officer will, under guidance, conduct monthly training sessions and keep a running database of all the agents and the trainings they have gone through. As the ideal resource for this role, the successful candidate will be an ardent team player, with excellent people skills. In addition, she/he will be highly confidential, the go to person with an analytical mind-set, proactive and self-driven, with ability to meet deadlines on short notice.
Key Duties and Responsibilities:
Coordinate information flow between the Team Personal Assistants and the entire training function
- Organize weekly meetings with PA’s
- Carry out quarterly needs’ analysis with PA’s
Agency Meetings (Part Timers and Full Timers)
- Draft the monthly meetings schedule and mobilize attendance.
- Design a handout/flyer to circulate among agents to summarize the learning.
- Conduct quarterly surveys to measure effectiveness.
- Support in the Facilitation and mobilization for the Monthly Sales Congress
Implement the PRU Cadets
- Conduct the weekly training sessions for interns.
- Track and share progress reports with the Development function.
- Oversee all communication from Agent Training Department to all agents that are eligible for the existing training.
Script Based Learning
- Ensure implementation of script-based learning across all segments
- Conduct spot tests quarterly for all existing agents above 6 months
Training reporting and analytics
- To prepare monthly training reports accurately and timely
Other duties
- Perform any other duties as may be required
Qualifications, Skills and Experience:
- The applicant must hold a Bachelor’s Degree in Finance, Education or Human Resources related field
- Two years of related working experience
- Competent Computer skills, specifically in Power Point and Excel
- Excellent communication and interpersonal skills
- Excellent organisational skills
- Ability to prioritise tasks and activities
- Ability to successfully work in a high activity, fast paced environment
- Can work well with minimal supervision.
- Proficiency in Microsoft office tools, especially excel and Office 365 tools
- Demonstrate a high-level professionalism, time keeping and discretionary effort
- Ability to pay attention to detail
How to Apply:
All candidates should send their updated CVs and academic documents to hr@prudential.ug and maureen.naggayi@prudential.ug
Deadline: 14th February 2024.
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