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Job Title:   Sales Manager, Brokers

Organisation: Britam

Duty Station:  Kampala, Uganda

About US:

Britam is a leading diversified financial services group, listed on the Nairobi Securities Exchange. The group has interests across the East African region and offers a wide range of financial products and services in Insurance, Asset Management, Banking and Property. The product range includes life, health and general insurance, pensions, unit trusts, investment planning, wealth management, off-shore investments, retirement planning, discretionary portfolio management, property development and private equity.

Job Summary:   The Sales Manager, Brokers will be responsible for overseeing and enhancing relationships with insurance brokers and driving business growth through effective collaboration with Brokers.  You will work closely with the sales and marketing teams to ensure that the company’s products and services are effectively communicated to brokers and that they, in turn, can offer tailored solutions to clients.

Key Duties and Responsibilities:

Broker Relationship Management:

• Develop and maintain strong, long-term relationships with insurance brokers.
• Act as the main point of contact for brokers, addressing inquiries, providing support, and ensuring a high level of satisfaction.

Business Development:

• Identify and pursue new business opportunities with existing and potential brokers.
• Collaborate with brokers to develop strategic plans for business growth and market expansion.
• Drive business retention for existing business

Product Knowledge:

• Stay up-to-date with the company’s products, services, and underwriting guidelines.
• Provide training and support to brokers on new products and updates.

Market Analysis:

• Conduct market research to understand industry trends, competitor offerings, and client needs.
• Use market insights to advise brokers on positioning the company’s products effectively.

Contract Negotiation:

• Negotiate and finalize contracts with brokers, ensuring terms and conditions are mutually beneficial and agreed.
• Collaborate with legal and compliance teams to ensure contracts comply with regulations.

Performance Tracking:

• Monitor and evaluate the performance of the broker channel against set targets and key performance indicators (KPIs).
• Implement strategies to address challenges and capitalize on opportunities.

Compliance and Risk Management:

• Ensure adherence to regulatory requirements and compliance standards.
• Work closely with the compliance team to address any issues promptly.

Reporting:

• Generate regular reports on broker performance, market trends, and business development activities.
• Present findings to senior management and recommend strategic adjustments.

Others:

• Perform any other duties as assigned from time to time

Qualifications, Skills and Experience:

• Bachelor’s degree in business or related field.
• Minimum 8 years working experience in an insurance related field;
• Knowledge of insurance regulatory requirements
• Knowledge of insurance products
• Sales and marketing management skills
• Experience in marketing, corporate affairs industry will be an added advantage competencies;
• Strong inter-personal skills and ability to work in a team-oriented and collaborative environment;
• A high sales drive and a strong will to succeed;
• Confident, articulate and with strong communication skills;
• Results oriented with ability to work under strict deadlines and meet sales targets;
• Well groomed, presentable and strong interpersonal skills;
• Excellent written and verbal communication skills including note taking and summarizing skills and the ability to communicate well at all levels in a clear, appropriate and timely manner;
• Strong team player with excellent leadership skills.
• Strong work ethic
• High performance and entrepreneur culture is achieved

Competencies:

• Strategically lead a function to service customers from a sustainable and growing customer base whilst increasing profit;
• Continuously configure and adapt the functional area to most effectively suite the future view of the business;
• Introduce new concepts so that they are adopted appropriately at the right time (manage the rate of change);
• Be in touch with the changing industry, customer needs and international best practice;
• Improve the efficiency of the function by appropriately challenging managers about operational and tactical issues;
• Ensure the function has the most appropriate people capability through effective inspirational leadership, people development, and optimised succession planning;
• Ensure clarity of expectations for individuals in the function and other stakeholders across the group;
• Facilitate functional integration;
• Ensure the development and establishment of appropriate behaviour and values (culture) within the function that aligns with the strategic direction and values of the business;
• Co-ordinate between functions and divisions to ensure optimisation of the value chain and resources;
• Ensure alignment of strategy, objectives and deliverables within the function;
• Develop innovative partnerships and distribution channels to increase Britam’s market penetration;
• Ensure a seamless experience for clients;
• Appropriately allocate funds and capital to maximise shareholder value;
• Adequately manage operational risk;
• Increase operational efficiency;
• Provide access to accurate and consistent information and services across all channels;
• Improve quality and speed of decision making across the business.

How to Apply:

All candidates should apply online at the link below.

Click Here

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