Job Title: Sales Force Automation (SFA) Coordinator
Organisation: Pearl Dairy Farms Limited
Duty Station: Kampala, Uganda
About US:
Pearl Dairy Limited is a fast growing Ugandan dairy company specializing in the production of pure, nutritious high-quality milk products that appeal to our customers’ taste. We are committed to excellence and that is what drives us to better our product offerings.
Job Summary: The primary purpose of the Sales Force Automation (SFA) Coordinator role is to drive the seamless integration and optimal utilization of sales force automation tools and technologies within the organization. By strategically managing and enhancing the SFA systems, the SFA Coordinator plays a pivotal role in elevating the efficiency, productivity, and overall performance of the sales team. This position is dedicated to ensuring that the sales force has the necessary tools and support to thrive in a technologically advanced and competitive business landscape.
Key Duties and Responsibilities:
User Training and Support:
- Conduct training sessions for sales teams to ensure proper utilization of SFA tools.
- Provide ongoing support and troubleshooting for SFA system users.
Implementation and Integration:
- Collaborate with internal, and external stakeholders and other relevant teams to implement SFA tools and technologies.
- Ensure seamless integration of SFA systems.
Data Management:
- Oversee data entry and maintenance within the SFA system.
- Ensure data accuracy and consistency to support reliable reporting and analytics.
Customization and Configuration:
- Customise and configure SFA tools based on the specific needs and processes of the sales team.
Performance Monitoring and Reporting:
- Develop and generate reports on sales performance and key metrics using SFA tools.
Continuous Improvement:
- Stay informed about new features and updates in SFA technology.
- Propose and implement improvements to enhance the efficiency and effectiveness of sales processes.
Qualifications, Skills and Experience:
- The applicant must hold a Bachelor’s Degree in IT or any other relevant field
- Two to four years of working experience in a similar set up
- Good Excel skills
- Tech Savvy
- Strong interpersonal skills
- Team player
How to Apply:
All candidates should apply online at the link below.
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