The Ugandan Jobline

Job Title:   Program Quality Officer

Organisation: Educate!

Duty Station:  Mbarara, Uganda

About US:

Educate! prepares youth in Africa with the skills to succeed in today’s economy. We tackle youth unemployment by partnering with schools and governments to reform what schools teach and how they teach it, so that students in Africa have the skills to attain further education, overcome gender inequities, start businesses, get jobs and drive development in their communities. Our model is delivered through practically-trained teachers and youth mentors. Educate!’s goal is to make this practical, skills-based model part of national education systems.

Job Summary:   The Program Quality Officer will manage a team of 22 Youth Leaders across multiple districts as they carry out their activities for the program & Community Unit administration, Lead all training activities for the Youth Leaders assigned across the region. Take the lead on communications, Support the M&E data collection & reporting through the youth leader team as well as providing quality checks on M&E data. Ensure quality implementation of the program through rigorous monitoring & providing quality program feedback. Coordinate all survey activities in the region & ensure accuracy & timely execution of reporting in all regions and Participate in the mapping out of the survey areas & data analysis. You will report to the Field Operations Manager.

The right candidate for this opportunity should be excited about working with young and ambitious youth, self-driven, passionate about our mission of creating leaders and entrepreneurs in Africa, and committed to being part of a high performing team!

Key Duties and Responsibilities:

Youth Leader Performance Management (30%)

• Lead 1:1 meetings with youth leaders bi-weekly. Review work plans, set weekly priorities & align youth leader goals on monthly basis
• Lead weekly conference calls to address challenges and concerns of Youth Leaders & keep the youth leaders up to date with program changes
• Lead annual staff appraisals of youth leaders. Complete performance development process and submit to HR.
• Coordinate and lead Youth Leader capacity building program and their regional meetings.
• Act as Hiring Manager for all Youth Leader recruitment needs: support Youth Leader recruitment guide update and sit on interview panel as and when required.
• Oversee VIP graduate-program activities for the region by checking in with Youth Leaders on progress and ensuring that they have the capacity and tools necessary to carry out activities effectively.

Data Coordination Support (30%)

• Ensure quality implementation of the program through rigorous monitoring & providing quality program feedback
• Support M&E in the dissemination & collection of the VIP centricity forms
• Work with M&E to develop data collection tools & also to improve on the data collection processes.
• Setting timeliness & ensuring that Youth Leaders adhere to the reporting submission timelines.
• Train Youth Leaders on the importance & usage of the data collection tool. Coordinate all survey activities in the region & ensure accuracy & timely execution of reporting in all regions
• Participation in the mapping out of the survey learning questions & data analysis
• Leads student focus groups to check on bootcamp quality implementation.
• Document all survey learnings and share with the VIP bootcamp implementation team.
• Leads mentor focus groups to check on VIP bootcamp quality

Youth Leader Training & Coaching (25%)

• Lead Youth Leader induction for newly hired. Facilitate 1 week training, oversee youth leader job shadowing.
• Support onboarding of new youth leaders & also provide tailored coaching to youth leaders.
• Constantly plan & communicate Training plan & program changes to youth leaders.
• Empower Youth Leaders to develop, clear & be in constant communication & coordination of activities with the mentors in the VIP program.
• Lead monthly youth leader capacity building program. Including preparing for youth leader training and providing content related feedback to LEEP team
• Facilitate the monthly training.
• Observe mentors during induction & training to ensure high quality mentors.

Quality assurance -skills lab observation (15%)

• Through the Youth leaders ensure that mentors conducting the GMs & Skills labs are observed & observation forms submitted to the M&E department.
• Work with the Youth leaders to ensure that they submit the observations forms, participation trackers ,graduate form & missions data at the end of every bootcamp.
• Ensure that the Youth Leaders are meeting the VIP program monitoring target at all times.
• Use M&E reports to support the mentors & close VIP bootcamp implementation gaps.
• Checks quality of Youth Leader and mentor reporting, including all M&E reporting.
• Collect ,compile & share all the youth leader observation feedback forms with M&E for data analysis.
• Train Youth Leaders to increase their knowledge on program activities & tracking & ensure mentors implement bootcamp according to design.
• Ensure trackers , forms, mission data are accurate and information is submitted timely.
• Communicate regularly with the Field Operations Manager. to ensure that program management concerns are addressed timely and with appropriate urgency

Qualifications, Skills and Experience:

• The applicant must hold a Bachelor’s Degree Required Experience
• At least three years of professional experience
• Experience leading a team, managing finances, program reporting
• Excellent computer skills required
• Experience working within the education sector in East Africa
• Excellent Personnel Management skills
• Project management Skills
• Knowledge in financial management
• Strong writing and communication skills
• Strong interpersonal and leadership skills.
• Experience in leading and coaching a team
• Thoroughness when accomplishing tasks and paying attention to detail
• Systems oriented, high integrity
• Excellent customer service, general management and strong personality.
• Experience in multitasking in a fast – paced environment, set priorities, work independently as well as thrive a team.
• Fits our Five Cultural Tenets (see What is Educate! About? below); Learn more by looking at Educate!’s culture deck here

How to Apply:

All candidates should apply online at the link below.

Click Here

Deadline: 8th January 2024

For more of the latest jobs, please visit https://www.theugandanjobline.com or find us on our facebook  page https://www.facebook.com/UgandanJobline

Related Jobs