The Ugandan Jobline

Job Title:     Senior Consultant – Managed Network Solutions (MNS) Pre-Sales

Organisation: MTN Uganda Limited

Duty Station: Kampala, Uganda

Reports to: General Manager – Enterprise Business Unit

 

About US:

MTN Uganda is a subsidiary of MTN Group, a multinational Telco operating in Africa and Middle East, with over 280milllion subscribers, making it the largest in Africa. MTN-Uganda is the leading telecommunications Company in Uganda, providing payphone, fixed lines, fax/data, internet and mobile services.

 

Job Summary:  The Senior Consultant – Managed Network Solutions (MNS) Pre-Sales will drive revenue and market share growth for Managed Network Services, by expertly managing sales opportunities from discovery to closure by leading demand-generating sales activities in the Enterprise space, through consultative selling of the full scope of the MNS services offering, tailoring solutions to address client needs.

 

The Senior Consultant – MNS Presales is responsible for the architecture of MNS solutions to prospective customers, working closely with Senior stakeholders externally (customer and partners) and internally with leadership teams in MTN including Commercial, Product and Delivery teams throughout the sales cycle, to ensure that proposed technical solutions address the customer needs.  The solution sets will span across the capabilities of MTN and its partners.

 

The Senior Consultant – MNS Presales will be responsible for creating buy-in for the product vision both internally and with key external partners, developing product pricing and positioning strategies, translating product strategy into detailed requirements and prototypes.

 

Key Duties and Responsibilities:

Pre-sales

• Identification of customer opportunities
• Collaboration between Sales, Marketing, Solutions Design and External partners
• Own forecasting of acquisition, retention numbers and stock required within assigned accounts
• Drive achievement of sales, retention, customer development and revenue targets for the assigned accounts
• Improve service delivery processes and systems
• Demonstration of MTNs values and living of its Brand

Sales Planning

• Plan and execute a go-to-market strategy for target industry verticals, regions and segments in line with the Managed Network Services sales strategy.
• Execute the MNS sales strategy to meet set goals ensuring that targets are exceeded
• Work with account managers to build and manage a healthy sales pipeline focused on driving revenue, adoption and market penetration across regions and segments.
• Deliver accurate business metrics, monthly forecasts and pipeline development reports.

Business Development

• Implement a consultative selling approach by prioritising client relationships and seeking out open dialogues to explore an understanding the clients’ business, services and technology needs before offering a solution.
• To advise the Solutions Design team in selecting the best technology considering the time and budgetary constraints of customers to attain win win outcomes for all stakeholders
• Understands SD-WAN, NFV, Industrial Wi-Fi and related MNS technology and  related value proposition to the customer
• Expertise in WAN, SD-WAN and Global WAN network design and implementation on SDWAN technologies e. g. Huawei, Sophos, Fortinet or Cisco Meraki. etc. for big WAN transformation projects
• Expertise in planning and designing WAN transformation and migration methods Design, Solution, Build and Deployment Experience on Advanced technologies:
• Develop, prepare and deliver MNS  proposals and solutions for enterprise accounts.
• Exceed sales quota by creating and implementing strategic account plans, targeting enterprise-wide deployments.
• Drive proactive campaigns to build the pipeline and utilise specialised MNS knowledge and skills to prospect, qualify, negotiate and close opportunities.
• Prospect for new opportunities to up-sell and cross-sell and, in turn, expand existing accounts within an established geographic territory and solution product line.
• Integrate MNS services with other MTN ICT products and services offerings to position MNS as an inherent solution for customer business requirements.
• Engage with segment and regional account management teams, presales solution architects, external partners and professional services organisations to drive large and highly complex opportunities to closure.
• Work with account managers to positions MTN as a market leader within the target markets, by conveying compelling value propositions and return on investments for the Security Solutions offering.
• Develop a personal network within the business sector and represent MTN MNSSolutions portfolio at key ICT events, such as conferences and trade fairs, to enhance the visibility and reputation of MTN and its ICT products and services offering.
• Maintain a high level of knowledge of MTN MNSSolutions, whilst keeping abreast of  industry trends and emerging  threats.

Product Development

• Drive the enhancement of solutions in terms of creativity and innovation
• Contribute to the pre-sales process by working with solution architects to create best solution designs for customers.
• Interface with both internal and external MNS  industry experts to anticipate customer needs and facilitate solutions development.
• Support Product teams with the development and execution of external strategic MNS portfolio partnerships to efficiently deliver solutions on time
• Collaborate across internal functional teams within the ICT Business to enable the development of solutions necessary to drive the desired business outcomes for customers.
• Provide customer feedback to Product Owners on product performance; and support the roll-out of new products.

Governance and Risk Management

• Maintain alignment to the Group sales and Presales architect processes.
• Comply with relevant MTN policies and procedures.
• Implement proper controls and processes to minimise revenue leakage.
• Appropriate implementation of DoA.

Qualifications, Skills and Experience:

• Minimum of 4-year tertiary qualification/ degree in Computer Science/ Engineering/ MIS/ Maths or a related field or equivalent experience
• MBA/ Masters advantageous
• ICT certifications are desirable (AWS and/or Azure, SD-WAN, Fortinet, IP Networking etc.)
• Cisco, Juniper or Huawei equivalent network certification is highly desirable – e.g. CCNA/CCDA and above, JNCIA/HCIA and above
• Minimum of 10 years Enterprise ICT application experience which includes:
• Minimum 5 years’ experience in design/ implementation/ consulting experience working with Sales Managers
• Minimum of 5 years commercial experience in technology sales with a focus on cloud,  security technology, managed network services  related ICT solutions.
• Minimum 5 years working experience in the areas of Solution Architecture, Product Design and/or Service Development
• Fundamental understanding of managed network services,  security threats, solutions,  tools, and network technologies.
• Experience engaging with and providing ICT solutions to senior stakeholders within large enterprise client accounts.
• Experience working in a medium sized organisation.
• Experience in Account Management is essential, preferably in fast moving industry
• Successful Sales track record with Service provider / MNO / OTT accounts selling ICT and Data Services
• Fluent in language of country with basic command of English.

 

Other Desirable experience:

• In depth understanding of network protocols such as BGP, MPLS VPNs
• IP Networking (WAN & LAN), SD-WAN, DWDM
• Experience with IT Managed Services desired
• Unified Comms including IPT, Contact Centres, IM, Email and Video Conferencing
• Mobility and Mobile Data Services
• Global ICT experience advantageous
• Knowledge, Skills and Competencies:

 

Competencies:

• Head – Big Picture Focus (10)
• Analytical Thinker
• Problem Solver
• Operational Value Creator
• Heart – Emotionally Intelligent (20)
• Culture and Change Champion
• Supportive People Manager
• Relationship Manager
• Hands – Results Focused (50)
• Results Achiever
• Operationally Astute

 

NB: Please note that presentation of false academic documents and certification will lead to criminal prosecution. Any form of canvassing will lead to automatic disqualification. Only successful candidates will be contacted.

 

Female candidates are strongly encouraged to apply.

 

How to Apply:

All candidates who wish to join MTN Uganda Limited in this capacity should apply online at the link below.

 

Click Here

 

Deadline: 12^th February 2024

 

For more of the latest jobs, please visit https://www.theugandanjobline.com or find us on our facebook page https://www.facebook.com/UgandanJobline

 

 

Related Jobs