Job Title: Office-Based Accountant Account Manager (OBAM)
Organisation: Vivo Energy (Shell)
Duty Station: Kampala, Uganda
About US:
Vivo Energy is the company behind the Shell brand in Africa and is jointly owned by Vitol, Helios Investment Partners and Shell. Vivo Energy plc, commonly referred to as Vivo Energy, is a downstream petroleum company with its headquarters in the Kingdom of the Netherlands. It maintains subsidiaries and operations in 16 countries across Africa that encompass the supply, storage, distribution, and retail of a range of petroleum products.
Job Summary: The Office Based Account Manager is largely a back-office role. Objective is to manage and lead the Back Office Operations to support and coordinate the delivery of operational excellence for commercial business. The incumbent will also ensure that systems and processes are in place to support the sales team to deliver their targets. The jobholder will be providing assurance of full compliance with the governance in commercial operations, while sharing the learning in the management of commercial accounts.
Key Duties and Responsibilities:
- Lead back office account management to deliver operational excellence
- Focal point for internal stakeholder engagement; S&D, Finance, CSC and Management.
- Act as a stand in for the Field Account Managers to handle any customer issues while they are out of office.
- Monitor and ensure customers have valid contracts and the terms there in are abided by at all times.
- Coordinate fuel deliveries and completion of sales orders within agreed timelines.
- Support the Field Account Managers in the delivery of their roles by ensuring back office activities are completed within agreed timelines.
- Responsible for tracking Credit KPIs and ensuring all accounts are up to date with credit limits, securities and payment terms.
- Develop and maintain a strong HSSE culture within the Commercial team.
- General administrative support for the Sales Team: coordinator for the C4C tools.
- Support Customer Account creation and activation.
Qualifications, Skills and Experience:
- The applicant should have relevant qualifications
Sales &Operations Competencies:
- Manage Customer Service Processes
- Manage Relationships
- Manage Customer Value Propositions
Commercial Fundamentals:
- Manage Projects
- Negotiate
- Global Personal and Business Skills
- Stakeholder Engagement
- Works and Embeds Change
- Business Planning & Evaluation
- Manages Business Performance
- Team work
- Communicates & Persuades
- Personal Creativity and Innovation
- Analyses and Solves Problems
How to Apply:
All suitably qualified and interested candidates should apply online at the link below
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