Job Title: IT Networks Administrator
Organisation: Uganda National Airlines Company Limited
Duty Station: Entebbe, Uganda
Reports to: Assistant Manager, IT Operations
About US:
Uganda Airlines is the flag carrier of Uganda. The company is a revival of the older Uganda Airlines which operated from 1977 until 2001. It began flying in August 2019.
Key Duties and Responsibilities:
- Maintaining IT networks and systems including LANs, WANs, VPNs, Switches, routers, and other physical hardware
- Installing and configuring both passive and active network equipment to update or fix hardware or software issues
- Install and maintain Telecommunication equipment including PABXs, ISDNs, Fibre, and UTP infrastructure to ensure voice and data communication among business are maintained
- Updating virus protection software to keep data and communications protected
- Implement and maintain Network Access Control solutions across all offices of the company
- Monitoring computer systems to improve network performance for computer systems and networks
- Communicating networking issues to other employees and management, especially in training new users
- Develop, configure, and maintain network intrusion and detection capability and standards across all possible entry points
Key Performance Indicators
- Corporate Network availability and reliability in compliance with set targets
- Network data transmission latency within agreed corporate standards
- Network uptime within targeted SLA and OLAs
- Mean-Time-Before-failure of IT Networks
- Working long hours and unplanned odd hours
- Liaison with IT Vendors and Service Providers
- Need to be technologically updated with emerging trends
- Understanding user needs so that these are transformed into business application
Qualifications, Skills and Experience:
- The applicant must hold a Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or related degree
- Professional certification, such as CISSP, CCNA, or CCNP
- Three years of experience in installing, maintaining, and supporting IT networks
- Experience in working wide Area Networks spreading across multiple countries
- Experience with Network switches and routers
- Experience installing and supporting PABXs, Communication Radios, and other voice networks
- Knowledge of network security detection and prevention control
- Ability to communicate and follow up with external vendors and service providers
- Diagnostics and root-cause analysis
- Team player with listening and understanding of user challenges
How to Apply:
All candidates who wish to join Uganda Airlines in this capacity should apply online at the link below.
Deadline: 13th November 2023
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