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Job Title:    Business Development Associate  (Fresher Jobs)  

Organisation: AMREF Flying Doctors

Duty Station: Kampala, Uganda

Reports to: Senior Business Development Executive

About US:

AMREF Flying Doctors is the leading provider of fixed – wing air ambulance services in Africa. We have been in the aeromedical transport industry for more than 60 years – operating from Wilson Airport in Nairobi.

Our fully owned fleet of aircraft ranging from short field Pilatus PC 12 to long-range jet aircraft including Citation Bravo and Citation XLS is available to evacuate patients from remote bush airstrips as well as to repatriate patients by jet air ambulance to other continents.

Job Summary:   The main purpose of the Business Development Associate role is to drive revenue growth by proactively seeking new business opportunities through intermediaries and direct channels, effectively closing sales leads within the designated area, and fostering strong customer relationships. This position also entails meeting and exceeding specified targets within the assigned area while serving as an ambassador for AMREF Flying Doctors in Uganda.

Key Duties and Responsibilities:

Business Development

• Identify and generate new business opportunities in a proactive manner.
• Conduct follow-up with sales prospects.
• Close sales opportunities successfully.
• Take responsibility and accept accountability for achieving revenue targets
• Follow up payments for accounts due
• Plan and execute regular Sales activations
• Identify and develop a sales pipeline, and market aggressively to acquire new customers with profitable status from the specified target sectors.
• Generating revenue and profits for the organization, including the development of new business.
• Generate reports on a daily, weekly, and monthly basis to aid in the assessment of market share, trends in renewals, and demand. Additionally, generate sales strategy and client meeting status reports. Identify and capitalize on opportunities for cross-selling.
• Maintain accurate and expeditious information in the Customer Relationship Management (CRM) database of the organization.
• Maintaining records of transactions and customer interactions and ensuring that they are recorded in the CRM.
• Facilitate and ensure timely collections of payments in accordance with the company’s credit policy
• Conducting routine visits to maintain business relationships with intermediaries, prospective clients, and existing clients;

Relationship Management

• Providing intermediaries with competitive quotations and pursuing and closing sales on those quotations.
• Build business relationships with customers
• Provide excellent account management service to key accounts
• Support clients in comprehending the features and benefits of AFD products
• Evaluate client satisfaction following service delivery and provide AFD with feedback.

Customer Service

• Establish key internal departmental relationships to guarantee the utmost quality in the delivery of client commitments

Business Planning

• Participate in the planning of customer acquisition activity in consultation with supervisor
• Maintain accurate records of all sales activity and outcomes
• Provide accurate forecasts of sales revenue
• Provide management with feedback on emerging market trends and activities in order to support innovation
• Keep an up-to-date track of industry and competitor activities in the market and update the BD Manager on a regular basis

Communication

• Prepare proposals and make presentations to clients
• Present confidently to senior business leaders

Marketing and Public Relations

• Maintain an up-to-date database of clients and partners
• Provide the market intelligence
• Identify relevant industry and business expos/forum for AFD to participate in for brand exposure and acquire new contacts
• Support marketing and public relations activities as and when needed

Administration

• Maintain excellent office operations in collaboration with the Nairobi Office.
• Receive all visitors and acts as the first point of reference for any office inquiries
• Keeping track of and distributing all incoming and outgoing Maisha customer cards
• Coordinate with the membership desk in Nairobi to generate membership numbers on the Maisha database for the clients
• Perform any other work-related duties assigned

Qualifications, Skills and Experience:

• The applicant must hold a Bachelor’s degree in Sales, Business Administration or related studies from a recognized institution.
• Business related courses in customer services, insurance finance or administration is an added advantage.
• At least two years of working experience in Business Development or related role.
• Demonstrated proficiency in Ms. Office and working knowledge of Customer Relations Management (CRM) system.
• Ability to understand the market, market intelligence and the products
• Ability to understand client’s needs and present solutions.
• Ability to communicate confidently and clearly both in writing and verbally.
• Ability to work in and within a team.
• Good customer service skills.
• Being proactive, energetic and accountable.
• Ability to work under pressure and hold a positive attitude.

How to Apply:

If you have the passion to contribute to the best and most innovative aero-medical solutions provider in Africa, please submit your application on the online portal at the link below. Visit the portal link below to create an account in order to submit your application. The application should have a Cover letter specifying how you meet the criteria, what you expect to bring to AMREF Flying Doctors (AFD) with an updated CV. Only shortlisted candidates will be contacted.

Click Here

Deadline: 19^th November 2023

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