The Ugandan Jobline

Job Title:    Client Relations Officer (2 No Experience Jobs) 

Organisation: National Environment Management Authority (NEMA)

Duty Station:  Kampala, Uganda

Reports to: Senior Public Relations Officer

About US:

The National Environment Management Authority (hereinafter called “NEMA”) was established under the National Environment Act, Cap.153 in May 1995 and continued under the National Environment Act No.5 of 2019 as the principal agency for environment management in Uganda charged with regulating, supervising and coordinating all activities relating to the environment.

Job Summary:   The Client Relations Officer will support the Front Office function of the Authority.

Key Duties and Responsibilities:

• Receive and guide NEMA visitors
• Respond to inquiries
• Receive and forward documents to responsible officers
• Direct visitors to the people and offices they desire to see or go to
• Manage the switchboard, generate and circulate usage print outs
• Receive feedback from NEMA visitors and forward them to Management, and
• Perform any other official duties as may be assigned by the supervisor

Qualifications, Skills and Experience:

• The applicant must hold an Honors Bachelor’s degree in the relevant field of Front Office Management, Office Management, Tourism and Hospitality, Business Administration or Public Administration
• Knowledge and skills in customer care
• Ability to work as a team
• Interpersonal and communication skills
• Computer literacy skills

How to Apply:

Potential candidates should download an application form, Download Here, and fill the form and attach “O” and “A” level certificates, Bachelor’s and Postgraduate Degree Transcripts and Certificates, Professional certificates where applicable and Employment letters in one pdf file named: “Position-Name of Applicant”.

The one pdf file should be submitted to ed@nema.go.ug

Applications not in one pdf file and those arriving after closing time will not be considered.

Deadline: 30^th November 2023

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