The Ugandan Jobline

Job Title:   Supervisory Consular Specialist

Organisation: United States US Embassy, US Mission in Uganda

Duty Station: Kampala, Uganda

Position Number: Kampala-2023-078

About US Embassy:

The United States Embassy in Kampala, Uganda has enjoyed diplomatic relations with Uganda for over 30 years.  Ambassador Natalie E. Brown currently heads the U.S Mission to Uganda.  The Mission is composed of several offices and organizations all working under the auspices of the Embassy and at the direction of the Ambassador.

Among the offices operating under the U.S Mission to Uganda are:

• United States Agency for International Development (USAID)
• Centers for Disease Control (CDC)
• Peace Corps

Job Summary:   The incumbent is the Supervisory Consular Specialist and serves as the in-house expert on the full range of consular services provided to United States citizens and local nationals, performing difficult and complex work.

The incumbent shares the responsibility with the American Citizens Services assistants in being the primary point of contact for U.S. citizens seeking information on the services the Consular Section provides. Must know ACS regulations and procedures in accordance with the Department of State Foreign Affairs Manual (FAM), Immigration and Nationality Act (INA), and consular Standard Operating Procedures.

The incumbent is the primary point of contact for LE Staff members handling correspondence and high- level external contacts seeking information on visa procedures, regulations, and policies. The incumbent must know NIV and IV guidance and regulations in accordance with the Department of State Foreign Affairs Manual (FAM), Immigration and Nationality Act (INA), and Ugandan immigration laws and regulations to respond to public inquiries.

Qualifications, Skills and Experience:

NOTE:  All applicants must address each selection criterion detailed below with specific and comprehensive information supporting each item.

• The applicants for the United States US Embassy Supervisory Consular Specialist job opportunity should hold a Bachelor’s degree in Social Work, Social Administration, Business Administration, International Relations, or Law. Required.
• At least four years of experience involving the application of an organization’s regulations and laws, extensive public contact, customer service, or problem-solving experience is required. The four years must include a minimum of one year of progressively responsible experience in managing operations and supervisory experience.
• A track record of effectively leading a performance and outcomes-based organization and staff and the ability to point to specific examples of having developed, implemented, and manage operational strategies for improvement.
• Detailed knowledge of Uganda’s policies, trends, and culture as they relate to U.S. immigration policy is required.
• The incumbent must demonstrate strong interpersonal skills, including discretion and sound judgment, and the ability to effectively communicate with a wide range of individuals and constituencies in a diverse community. The incumbent must have advanced analytical, evaluative, and objective critical thinking skills. Must possess the ability to compile information and prepare reports. The incumbent needs to have the ability to supervise and train employees to include organizing, prioritizing, and scheduling work assignments. The ability to organize and prioritize workload is critical. Good computer user skills (MS Word, Excel, Outlook) is required. This may be tested.
• Language: Fluent English in written/spoken, including the ability to translate.  Good working knowledge Luganda in written & spoken. This may be tested

How to Apply:

All those interested in working with the United States Embassy, US Mission in Kampala should send their applications online at the link below.

Click Here

Deadline: 7^th October 2023

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