The Ugandan Jobline

Job Title:   Senior IT Officer

Organisation: Reach Out Mbuya Community Health Initiative (ROM)

Duty Station:  Kampala, Uganda

Reports to:  Health Information Systems Coordinator

About US:

Reach Out Mbuya Community Health Initiative (ROM) is a Faith and Community-based organization providing holistic care to extremely vulnerable people living with HIV/AIDS. ROM holistically focuses on the body, mind, family, and community wellbeing.

Job Summary:  The Senior IT Officer will manage, Plan, design, implement, operate, and monitor IT systems in line with the ICT to meet organizational goals

Key Duties and Responsibilities:

• Install, configure, operate, and maintain servers using the most recent technologies.
• Install and configure Windows Server 2016 and above, Active Directory, Group Policy, DNS, DHCP, Windows Server backup, file server, etc.
• Maintain and ensure timely renewal of software licenses and other online subscriptions used at ROM.
• Design, install, operate, and monitor the computer LAN, WAN, and internet across all ROM sites.
• Design, install, configure, and manage system security across ROM sites i.e. Firewall security management (Spam filtering, Web Application Filtering, Web and Application Firewall, State full Packet Inspection)
• Network design and installation of Switches, access points, and routing configuration.
• Internet monitoring and firewall configuration (Bandwidth management, VPN management, etc.)
• Manage online, offsite, and offline backups using available systems, cloud-based servers, and databases.
• Ensuring availability of IT strategic work plans, policies, and procedures for smooth operation across ROM.
• Antivirus administration: central antivirus server and endpoint management
• Computer hardware management including performing onsite repairs, component replacements like RAM, hard disks, etc., and liaising with vendors for repairs of equipment that cannot be repaired on-site.
• Manage inventory of technology hardware, software, and resources and develop and maintain IT documentation.
• Coordinate and run daily, weekly, and monthly full or incremental internal offline backups as well as planning for backup rotations.
• Install and configure new equipment and printers to the required standards including those accessed on the network.
• Ensure all IT resources are secured both physically and logically

Qualifications, Skills and Experience:

• Degree in Computer Science, Information Technology, or equivalent.
• Required experience and skills in cyber security and vulnerability.
• Five years of experience in ICT support, wide and local area networks including experience with common-carrier data networks.
• Five years in a heavy networking environment. Network management and information systems security management
• Knowledge of Windows Server Administration (ADDS, DNS, Group Policy, DHCP, hyper V, Windows backup, etc.)
• Knowledge and experience in Linux Systems and server administration
• In-depth knowledge of computer network system protocols (IP addressing, TCP/IP networks)
• Experience in managing and troubleshooting UGANDAEMR (OPENMRS), LAN, Servers, computers, and Information systems.

How to Apply:

All suitably qualified and interested candidates should send a cover letter and updated CV/resume with 3 professional referees in PDF as one document. Both cover letter and CV/Resume must not exceed 4 pages. Please send your application to the Human Resources Manager through the email: jobs@reachoutmbuya.org with the position applied for as the Email Subject. No need to attach other documents at this level.

Note:

• ROM is an equal opportunity employer committed to having a diverse workforce and does not charge a recruitment fee at any stage of the recruitment
• Any Form of lobbying or canvassing will lead to automatic disqualification.
• Only shortlisted Candidates will be contacted for interviews.
• Applications beyond the deadline will not be considered.
• ROM is committed to the principles of safeguarding at the workplace and does not tolerate any form of abuse, discrimination, or harassment.

Deadline: 29^th September 2023 by 5:00pm

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