Job Title: Contact Center Apprentice (No Experience Customer Service Internship…
Sector Head – Infrastructure & Energy Careers – DFCU Bank
Job Title: Sector Head – Infrastructure & Energy
Organisation: DFCU Bank
Duty Station: Kampala, Uganda
Reports to: Head of Coverage
About US:
DFCU Bank is a fast growing commercial bank offering a variety of innovative products and services. DFCU Limited was started by the Commonwealth Development Corporation (CDC) of the United Kingdom and the Government of Uganda through the Uganda Development Corporation (UDC) under the name of Development Finance Company of Uganda Limited. Later restructuring brought in DEG (of Germany) and International Finance Corporation (IFC) as equal partners with CDC and UDC, each having a 25% stake in the company. Its objective was to support long-term development projects whose financing needs and risk did not appeal to the then existing financial commercial lending institutions.
Job Summary: Reporting to the Head of Coverage, the Sector Head – Infrastructure & Energy is responsible for developing and executing business plans for the sector in line with the overall Corporate & Institution Banking strategy while growing the sector balance sheet, revenue and growing customer numbers on sustainable basis whilst managing risk of loss on the portfolio.
Key Duties and Responsibilities:
- Drive up digital platform utilization amongst the sector customers.
- Lead the development & implementation of competitive Marketing Plans and Sales Strategies to grow dfcu’s penetration of the sector and drive-up revenues.
- Manage client portfolios within the sector and provide leadership to the Relationship Managers managing the portfolios.
- Contribute to achievement of corporate banking revenue target from the sector.
- Develop and implement strategies to sustainably mobilize and retain deposits.
- Continuously monitor the quality of the sector loans portfolio through reviewing of credit reports and focusing the team on the collection off watch accounts.
- Take responsibility for the implementation of risk-management controls and for statutory compliance across the sector portfolio.
- Actively contribute towards the development and implementation of an innovation and digital-transformation strategy that measurably enhances the sector’s competitive position and ensure improvement projects cost-effectively achieve their desired impacts.
- Train and equip the sector staff to deliver consistently satisfactory experience to customers.
- Execute sales plans to ensure that all products meet budget commitments.
- Develop a good retention strategy in the portfolio for existing clientele, there by growing the wallet share.
- Put in place suitable monitoring and control procedures to manage the asset portfolio, minimize loss, and maximize returns.
Qualifications, Skills and Experience:
- The applicant must hold a Bachelor’s Degree with a business discipline
- An MBA, related masters or professional banking qualification would be of added advantage.
- At least eight years of experience in Banking with experience and exposure in Sales & Service; 5 years’ experience in a leadership role, in a related field.
- Proven track record of developing effective marketing plans and sales strategies, resulting in business growth.
- In-depth understanding of the [Name] Sector and of the associated customer segments (including typical customer requirements and appealing value propositions).
- Understanding of various product solutions, segments and value propositions within the bank’s customer base; ability to craft new products or programs to enhance customer uptake.
- Demonstrated experience in the structuring of complex financial deals; with associated ability to negotiate and close sales.
- A deep understanding of risk management in a financial services organization.
- Demonstrated ability to establish credible and sustainable relationships with a broad range of stakeholders (including customers and partners).
- Computer knowledge especially spreadsheet, word &PowerPoint.
How to Apply:
If you believe you meet the requirements as noted above, please forward your application with a detailed CV including present position and copies of relevant professional/academic certificates (University Transcript, O & A level), to the email address indicated below.
Vacanciesbank@dfcugroup.com
Deadline: 6th October 2023
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