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Job Title:  ICT Assistant (Fresher Jobs)

Organization: Uganda Retirement Benefits Regulatory Authority (URBRA)

Duty Station: Kampala, Uganda

About US:

The Uganda Retirement Benefits Regulatory Authority manages retirement plans for Uganda’s public workforce by serving as the fiduciary stewards of the contributions and disbursements of the pension trust funds. In partnership with the state’s public employers, we help ensure that they can offer their employees a comprehensive retirement plan that is responsive to their needs and is equitable to all stakeholders. URBRA’s primary mandates include;

• Regulate the establishment, management and operation of retirement benefits schemes in Uganda in both private and public sector
• Supervise institutions which provide retirement benefits products and services
• Protect the interest of member and beneficiaries of retirement benefits schemes
• Promote the development of the retirement benefits sector
• Provide for licensing for custodians, trustees, administration and fund managers of retirement benefits schemes, the appointment of inspectors and interim administrators.

Job Summary:   The ICT Assistant will provide support in implementing the Electronic Risk-Based Supervision System (ERBSS) within the ICT department.

Key Duties and Responsibilities:

• Data Migration: Assist with data migration from legacy system to ERBSS, ensuring accuracy, and collaborate with developers to resolve challenges.
• System Support/Administration: Manage user accounts, address technical issues, maintain backups, and ensure smooth system operation.
• User Training/Support: Create user-friendly training materials, conduct sessions, and offer ongoing support to internal and external users.
• System Documentation: Maintain comprehensive system documentation, keeping it up-to-date with Electronic Risk Based Supervision System changes.
• Training Manual Development: Draft detailed training manuals for the Electronic Risk Based Supervision System, adapting them to evolving user needs.
• Database Maintenance: Keep Electronic Risk Based Supervision System database updated, monitor performance, and implement data security measures.
• System Security: Collaborate with IT security to enforce protocols, access control, encryption, and vulnerability assessments.

Qualifications, Skills and Experience:

• The applicant must hold a Bachelor’s degree in Information Technology, Computer Science, or a related field from a recognized institution.
• Strong troubleshooting skills to identify and resolve technical issues efficiently.
• Competence in the use of Linux and Windows operating systems.
• Understanding of Local Area Networks and Maintenance.
• Familiarity with Database management systems, including MySQL and MSSQL.
• Advanced skills in the use Microsoft Office applications
• Basic problem-solving skills.
• Attention to detail.
• Good communication skills.
• Ability to work in a team.
• Willingness to learn and adapt to new technologies.

How to Apply:

All suitably qualified candidates should submit applications with include the following:

• A typed cover letter addressed to the Chief Executive Officer
• A current Curriculum Vitae
• Copies of Academic and other relevant certificates
• Names and day time telephone contacts of at least three (3) referees.

These should be delivered in a sealed envelope to:

The Chief Manager Human Resource and Administration,

Uganda Retirement Benefits Regulatory Authority,

5th Floor, Plot 1, Clement Hill Road,

Kampala, Uganda

Email to: recruitment@urbra.go.ug

The above documents should be attached to the email as one PDF document. Applications should ONLY have the position name in the subject line.

Deadline: 6th October 2023 by 5:00 P.M

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