Job Title: Senior Customer Relations Officer (2 No Experience Job…
Business Development Officer – Broking Medical Uganda – UAP Old Mutual Group
Job Title: Business Development Officer – Broking Medical Uganda
Organisation: UAP Old Mutual Group
Duty Station: Kampala, Uganda
About US:
The UAP Old Mutual Group is an integrated Financial Service business comprising Faulu Microfinance Bank, UAP and Old Mutual. The Group, which is operational in East Africa services to more than 1.2 million customers across Kenya, Uganda, Tanzania, Rwanda and South Sudan. The UAP Old Mutual Group now comprises of three key players as a result of the acquisition of a controlling stake in Faulu in 2014 and UAP in 2015 by Old Mutual. The acquisitions resulted in Old Mutual Kenya UAP Holdings and Faulu Microfinance Bank, forming one of the largest financial services groups with a growing footprint in East and Central Africa. UAP and Old Mutual have been major players in the financial services market in East Africa for decades. The two entities have vast experience in Insurance, Investment, Asset Management and Banking, and are passionate about helping our customers achieve their financial goals.
Key Duties and Responsibilities:
- To manage the strategic and operational activities in agency business channel to enable the company to achieve its corporate goals of growth, profitability and customer services the broking fraternity
- To respond to quotation requests, and work with underwriting, attend to brokers service issues in Medical business development and develop prospects into new business in line with the Company’s Policies.
- Manage Tenders and ‘Request for Proposals’ issued by purchasing authorities hence providing complete and appropriate solutions/results in line with the companies operating manuals.
- To offer sales advice on potential products and services for the company on time.
- Issue quotations and determine acceptability of risks, monitor and review terms of accounts assigned.
- To prepare tenders/ bids for both new and renewal business for Health business
- To develop and maintain a robust pipeline for both new and renewal business and ensure to follow up to win.
- Monitor service standards within the department to ensure high quality customer service is delivered.
- Assist the Health Business through managers execute the business development strategic initiatives.
- Represent UAPOM in business development meetings with prospective clients/ agents.
- To develop and maintain a robust pipeline for both new and renewal business and ensure to follow up to win.
- Follow up renewal notices and renewal terms including renewal follow-ups.
- Review business performance among brokers to ensure right terms and pricing is shared to win business.
- Weekly client visits and engagements to offer excellent service to clients and agents.
- Support the underwriting, claims and credit control staff on a day-to-day basis to ensure a seamless service to clients, ensure timely submission of Bids.
- To coordinate the development of tender documents the response documents to the client within defined deadlines for the agency team.
- Any other duties assigned from time to time.
Qualifications, Skills and Experience:
- Bachelors Degree (B): Business Administration (Required)
- Skills: Bidding Process, Business, Business Development, Client Visits, Customer Follow-Ups, Customer Service, Insurance Brokering, People Management, Price Management, Request for Proposals (RFP), Sales, Service Standards, Strategic, Strategic Initiatives, Tender Documents, Underwriting
How to Apply:
All candidates should apply online at the link below.
Deadline: 12th October 2023
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