Job Title: Finance & Strategy Director Organization: Diageo Duty Station:…
Several Fresher Money Transfer Officer Sub-Agents Job Opportunities – Finance Trust Bank (FTB)
Job Title: Money Transfer Officer Sub-Agents (Several Fresher Jobs)
Organisation: Finance Trust Bank (FTB)
Duty Station: Kampala, Uganda
Reports to: Supervisor Value Added Services
About US:
Finance Trust Bank (FTB) was licensed as a Tier 1 Commercial Bank on 11th November, 2013, taking over the financial services business of Uganda Finance Trust Limited (MDI). Today, Finance Trust Bank is a fully-fledged commercial bank serving a clientele of over 500,000 depositors and over 37,000 borrowers, through a network of 35 branches countrywide. The bank offers a variety of Products and services including; Savings, Current accounts, Loans, Money transfer services and Bills payments to its target market which comprises of micro, small and medium entrepreneurs, salary earners and youth.
Job Summary: The Money Transfer Officer Sub-Agent will perform cash and non-cash transactions while providing best services to customers in conformity with established policies and procedures.
Key Duties and Responsibilities:
- In charge of the identification of potential Money Transfer sub Agents, vetting of sub Agents, recruitment and operationalization of sub Agents.
- Carry out business risk assessments and institute controls in place to mitigate the risks, monitor compliance and safe operations of the sub agents by carrying out periodic visits.
- Carry out regular Sub Agent visits and Prepare performance reports as per agreed visit schedules in line with the annual work plan.
- Attend to sub Agent, internal and external customer queries and complaints in line with the customer service standards of the Bank.
- Work closely with the IT department to make sure sub agent transaction systems are up and running all the time.
- Manage performance and productivity of sub agents as per set performance targets.
- Carry out regular training of Money Transfer sub-Agents.
- Coordinate marketing activities at Sub Agent locations and ensuring that sub Agent locations are properly branded.
Qualifications, Skills and Experience:
- The applicant must hold a Bachelor’s Degree in business related course e.g. Economics, Social Sciences, Business Administration, IT
- A minimum of two years’ experience in the banking industry.
- Excellent marketing skills.
- Familiarity with Money Transfer services
- Excellent marketing and people management skills.
- Familiarity with Money Transfer sub Agent practices, policies and procedures.
- Familiarity with the Anti-Money Laundering act and other regulatory frameworks.
- Computer skills
- Excellent report writing skills
- Analytical and having attention to detail
NB: Position carries an attractive salary and benefits package.
How to Apply:
All suitably qualified candidates should address their application to Head, Human Resource, Finance Trust Bank, TWED PLAZA, Plot 22B, Lumumba Avenue, Kampala, Uganda, and email it to jobs@financetrust.co.ug as well as photocopies of academic testimonials, and a CV. The CV should include telephone contacts and email addresses of three referees, one of who should be the most recent employer.
Deadline: 4th September 2023
Please note that in line with the Bank procedures, no job offers are made online.
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