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Fraud Analyst Jobs – ABSA Bank
Job Title: Fraud Analyst
Organisation: Absa Group Limited (formerly Barclays Bank UK)
Duty Station: Kampala, Uganda
About US:
Absa Group Limited (formerly Barclays Bank UK) is a diversified standalone African financial services group, delivering an integrated set of products and services across personal and business banking, corporate and investment banking, wealth, investment management and insurance. Absa Group Limited is listed on the JSE and is one of Africa’s largest diversified financial services groups with a presence in 12 countries across the continent and around 41 000 employees.
Job Summary: The Fraud Analyst core role is to proactively manage application frauds through maintaining a risk based approach sampling procedures across the business and constantly monitor fraud detection systems to help minimize fraud losses in the Bank.
Key Duties and Responsibilities:
- Undertake random document sampling on documents provided as part of the application process for all banking products to proactively identify forged/counterfeit documents and proactively reduce fraud losses.
- Control of Cardholder frauds by going through fraud monitoring reports.
- Timely action cases as flagged by Fraud Detection Systems like Instinct and Falcon.
- Create MIS detailing the number of monthly suspected fraudulent card frauds and its financial exposures to the Bank, the number of confirmed card frauds and the card fraud saves accomplished.
- Monitor all Cardholder frauds and ensure all fraudulent transactions are suspended from cardholder’s accounts.
- Report Issuer frauds as per laid down procedures.
- Go through all debit fraud monitoring reports and ensure cardholder fraud does not exceed 0.1% of Turnover per quarter.
- Manage cardholder relationship by advising them whenever local chargeback is done.
- Ensure compliance with the BA fraud policy relating to fraud sampling.
- Highlight current fraud trends identified and work on remediation/prevention methods for the business to implement.
- Full understanding of banking products and processes.
- Conduct investigations into potential or proven fraud cases & submit detailed reports. This may includes field visit verifications or background screening for the involved parties.
- Highlight any operational gaps and support business with its growth plan.
- Support the Manager in reducing fraud losses within given budget/appetite.
- Maintain a centre of excellence for Banking Fraud Risk Management to provide a specialist support to business as required.
Qualifications, Skills and Experience:
- The applicant must hold relevant qualifications
- Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)
How to Apply:
All suitably qualified and interested candidates who wish to join ABSA Group in the aforementioned capacity should apply online at the link below.
Deadline: 11th August 2023
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