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Job Title:   Relationship Supervisor – Youth

Organisation: Finance Trust Bank (FTB)

Duty Station:  Kampala, Uganda

Reports to: Manager Women in Business

About US:

Finance Trust Bank (FTB) was licensed as a Tier 1 Commercial Bank on 11th November, 2013, taking over the financial services business of Uganda Finance Trust Limited (MDI). Today, Finance Trust Bank is a fully-fledged commercial bank serving a clientele of over 500,000 depositors and over 37,000 borrowers, through a network of 35 branches countrywide. The bank offers a variety of Products and services including; Savings, Current accounts, Loans, Money transfer services and Bills payments to its target market which comprises of micro, small and medium entrepreneurs, salary earners and youth.

Job Summary:  The Relationship Supervisor – Youth is accountable for developing Youth and offering them Banking and financial advisory & for achieving sales performance against targets for the Youth segment, examining growth opportunities, enabling sales improvements & product mix development.

Key Duties and Responsibilities:

• Maintain relationships with Youth and ensure that services delivered meet client expectations.
• Assess credit requests in conjunction with the credit department in line with the Banks credit standards, policies, procedures and practices and recommend action to the credit department and committee.
• Initiate and coordinate development of action plans to penetrate new markets.
• Carry out activities that enhance and promote good public relations and image by giving friendly and efficient services to Youth.
• Perform, promote and maintain the highest standards of customer service in order to maximize returns from exist from existing relationships.
• Implement, and administer business growth programs as necessary to maximize personal Banking profitable sales of all Bank products & services. This would include developing direct customer contact and relationships with Youth.
• Develop, implement, and administer sales programs as necessary to maximize contribution of the Youth to the Bank’s B/S and P&L.
• Carry out sales visits to existing & potential Youth and identify sales leads and report.
• Ensure Sales growth in the various product portfolios by organizing and conducting sales campaigns.
• Maintain and update information on the company’s products or services (work closely with marketing, distribution, & institutional Banking sections of the Bank.

Qualifications, Skills and Experience:

• The applicant must hold a Bachelor’s degree in finance, Commerce, Business Administration, Economics, Statistics, management or any relevant field.
• Relevant Practical training in business growth in the financial services sector
• Must have critical thinking, analytical, attention to detail and problem-solving skills.
• At least two years of experience in a Banking or similar environment.
• Excellent networking skills and a sound knowledge of the banking environment.
• Advanced, computer literacy, numerical skills and statistical skills.
• Team player, ability to work under pressure and in position to exercise excellent judgment.
• Strong analytical skills.
• The ability to communicate clearly in a professional manner is deemed essential.
• Ability to build functioning working relationships across organizational, Corporate and cultural boundaries
• Ability to take decisions and progress towards goals in conditions of uncertainty.
• Ability to demonstrate positive image and up hold FTB values.
• Must be a person of integrity.

NB: The position carries an attractive salary and benefits package.

How to Apply:

All Suitably qualified candidates should address their application to Head, Human Resource, Finance Trust Bank, TWED PLAZA, Plot 22B, Lumumba Avenue, Kampala, Uganda, and email it to jobs@financetrust.co.ug as well as photocopies of academic testimonials, and a CV. The CV should include telephone contacts and email addresses of three referees, one of who should be the most recent employer.

Deadline: 8^th August 2023

Please note that in line with the Bank procedures, no job offers are made online.

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