Job Title: Manager – Insights & Analytics
Organisation: MTN Mobile Money Uganda Limited
Duty Station: Kampala, Uganda
Reports to: Head – Business Intelligence & Analytics
About US:
MTN-Uganda is the leading telecommunications Company in Uganda, providing payphone, fixed lines, fax/data, internet and mobile services.
Job Summary: The Manager – Insights & Analytics will;
- Develop and maintain reusable and secure insights and data analytics solutions that can serve the business needs of the organisation.
- Facilitate getting data from a variety of different sources in the right formats, maintaining data quality standards, and assuring that downstream users can get that data quickly.
Key Duties and Responsibilities:
- Support the Shareholder return strategy by implementing the Division’s processes that are aligned to achieving all elements on the business score card. (I.e. Grow Market Share Grow ICT & Data Revenue, Increase EBITDA margins, Assure Revenue, CAPEX Returns Management and Net Subscriber Additions).
- Participate in Business Processes (i.e process optimisation through automating manual processes, optimizing data delivery, re-designing infrastructure for greater scalability) to drive efficiency gains to ensure at least 5% reduction in Divisional budget year-on-year.
- Serve MTN UG’s customers and provide solutions to improve the customer experience.
- Improve MTN UG’s Net Promoters Score
- Develop, test and maintain data pipelines that are scalable, repeatable, and secure and can serve business needs of the organisation
- Collaborate with other division units in demand management to achieve the set delivery targets all year round.
- Collaborate with other division units towards streamlining information management through supporting successful platform shutdowns and migrations, inhouse delivery.
- Achieve service level delivery against the agreed business targets.
- Adhere to data management standards, policies and procedures in order to manage risks associated with data.
- Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
Qualifications, Skills and Experience:
- The applicant for the MTN Uganda Mobile Money Manager – Insights & Analytics job must hold a first degree in any discipline preferably Software Engineering, Information Systems, Data Science, Computer Science or equivalent
- Master’s Degree in a relevant discipline will be an added advantage.
- At least three years of work experience in Software Development and Data Science related projects in large organization
- Worked across diverse cultures and geographies advantageous
- Detailed working experience of data governance and standards.
Training:
- Data Science, Machine Learning and Data Analysis
- Computer Science, Software Engineering and Applied Mathematics
- Systems design and testing
- Big Data technologies
- Data Warehousing
Functional Competencies:
- Analytical Thinking
- Business Process Design and Reengineering
- Decision Making
- Information Management
- Prioritisation
- Problem Solving
- Project Planning and Control
- Reporting
- Software Development and management
- Strategic Thinking
- System Analysis
- System Design and Integration
- Telecommunications Technology Fundamentals
Leadership Competencies:
- Results orientation
- Committed to making a difference
- Credibility
- Building collaborative relationships
- Engaged management
- Developing & empowering
- Influencing, Leadership, Power
- Sound judgment
- Strategic planning
- Risk-taking, Innovation
- Global awareness
- Planning and Budgeting
- Software Development and management
- Strategic Thinking
- System Analysis
- System Design and Integration
- Telecommunications Technology Fundamentals
How to Apply:
All candidates who wish to join MTN Mobile Money Uganda Limited in this capacity should apply online
Deadline: 17th July 2023
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