The Ugandan Jobline

Job Title:   Manager – Digital Platforms    

Organisation: MTN Uganda Limited

Duty Station: Kampala, Uganda

Reports to: Senior Manager – Digital Services

About US:

MTN-Uganda is the leading telecommunications Company in Uganda, providing payphone, fixed lines, fax/data, internet and mobile services.

Key Duties and Responsibilities:

• To manage and create value from existing platform services and initiatives; currently these include mobile advertising media, ayoba, MTN Pulse Radio and MADAPI.
• To Manage the Mobile advertising media category to growth and profitability.
• To proactively identify AND innovate new opportunities to generate adoption and revenue from digital platforms.
• To innovate and execute appropriate pricing and revenue models to monetize the platforms for both B2C and B2B.
• To lead and execute comprehensive Go-to-Market plans and initiative and timely execution thereof.
• To proactively monitor and track performance of Platforms and implement timely interventions accordingly.
• To prepare appropriate portfolio reports for stakeholders both internal and external.
• To identify and manage appropriate 3rd party partnerships and collaborations to drive growth and value from platforms.
• To manage relationships and collaboration efforts with Platform partners including MTN group Digital.
• To lead, supervise and develop direct reports as well as partner staff attached to the digital team.
• To ensure compliance in delivery of services as it relates to regulatory policies, Treat customer fairly (TCF) policies, Contract obligations, and any other policies and standards that may arise.
• To support and participate in digital product & service ideation, design and as well user acceptance testing during delivery thereof.
• To contribute and provide insights to support platform business cases and annual business planning.
• Guiding, supporting and working with the internal stakeholders in the organisation especially in Marketing, IT, EBU, CEX and Legal departments
• Work in close collaboration with Platform partners, MTN GTM agencies and MTN Group – Digital
• Proactively ensure compliance with Regulatory, Group and OPCO standards and policies.

Role Dependencies

• Understanding and Appreciation of MTN’s digital vision and ambition
• Digitally native and naturally passionate about tech more so rich media services like Music, Gaming and Video
• A team player who can work with minimal supervision and collaborate effectively with both internal and external stakeholders
• Great Communication skill both spoken and written
• Curious on both local and global trends in digital mobile content service consumption
• Being able to see the big picture and align initiatives to enable the big picture
• Always up to date with New technology and opportunities it provides
• Flexible and a quick learner

Security dimension:

• The role involves handling critical information about customers, and about initiatives that will give MTN competitive lead. Therefore, Information is confidential and not to be shared with just anyone even with in MTN or in Marketing. Before information is shared, clarity must be sought from section head. It is important to securely keep details from being picked up by random people and it is expected that information regarding customers and online initiatives is kept safe from espionage

Qualifications, Skills and Experience:

• The applicant for the MTN Uganda job must hold bachelor’s degree in Marketing, Business Development or a related field from an accredited University AND MBA is an added advantage.
• Three years of working experience in a similar or related role
• Demonstrate passion for tech &mobile content, as well as creative capability to drive digital services
• Knowledge of local and global trends in digital content consumption especially Music, Gaming and Video
• Must have the ability to work under constant deadline pressure and manage multiple projects across with multiple partners.

Skills/Competencies:

• Ability to see both the “big picture” and on small project details
• Highly self-motivated and directed
• Strong interpersonal and communication skills
• A team player, Professional and collaborative with excellent
• English communication skills both oral and written
• Ability to work calmly under pressure, multitask and prioritize

Behavioural qualities:

• Organized, enthusiastic and self-driven.
• Fast Learner
• Flexibility and stress resistance.
• Foster good relationships with internal departments and external stakeholders
• A view to always deliver results
• Proactive
• Confident
• Responsible
• Eager to learn
• Unquestionable professional and ethical standards and an ability to represent the company in highly confidential and sensitive matters;
• Ability to work unsupervised
• A team player
• Resilience – maintaining composure and dealing effectively with stress
• Customer centricity Flexible and adaptable – changing opinions / behaviour in the light of changing situations
• Operate with integrity (high ethics)
• Reliable and dependable
• Ability to meet deadlines

NB: Female applicants are strongly encouraged to apply.

How to Apply:

All candidates who wish to join MTN Uganda Limited in this capacity should apply online at the link below.

Click Here

Deadline: 31^st July 2023

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