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Job Title:    Officer Branch Supervision (Fresher Job Opportunities)  

Organisation: Tropical Bank Limited

Duty Station:  Kampala, Uganda

Reports to: Senior Officer Branch Supervision

About US:

Tropical Bank Limited was established in 1973 under the name Libyan Arab Uganda Bank for Foreign Trade and Development. Tropical Bank Limited is jointly owned by the Governments of the Republic of Uganda 0.03% and the Libyan Foreign Bank (LFB) 99.97% of Paid-up Capital. The Bank provides professional and personalized commercial banking services to various sectors of the economy including financial support to Parastatals, Corporates, Small and Medium Enterprises, Individuals, and Non-Governmental Organisations.

Job Summary:  The Officer Branch Supervision will provide support and maintain compliance to Bank’s procedures/policies by ensuring the Branch is delivering results in Operational excellence, Customer Experience and meeting set targets through monitoring, carrying out routine checks so as to achieve the operational risk objective of the department.

Key Duties and Responsibilities:

• Carry out Branch Inspections/ Snap checks as per Unit/Department Work plan to ensure compliance to laid down procedures in all operational areas.
• Ensure that the Branch teams are always alert to the risk of money laundering and assist the Branch in combating it by adhering to the key principles of “identifying your customer, knowing your customer, reporting suspicious transactions, safeguarding customer records”.
• Monitor all overdrawn accounts, Catchall, Dormant and Inactive monthly as per policy and procedure and send report to supervisor for review.
• Ensure compliance with operational, Risk, security, Anti-Money Laundering, KYC, Anti-Fraud policies and procedures at the Branch.
• Comply with AML/CFT/CPF policies and procedures, non-compliance of which shall be addressed as per the bank disciplinary processes
• Prepare and submit reports for Bank of Uganda, External/Internal Auditors, Management, Risk Department, Compliance Department and Finance Department relating to Branches and submit to supervisor for review as per stipulated timelines.
• Carry out and coordinate cash analysis review at Branches annually.
• Ensure Branch Risk Registers and KRIs are up to date and event/loss incidents are maintained/reported as per stipulated timelines.
• Check that Branch fixed asset register is up to date.
• Participate in all projects relating to Branches as per stipulated guidelines.
• Implement the URA agency notices and cancellations on time to avoid customer service issues and URA Non Compliance issues as per the Bank’s Policy and Procedures.
• Carry out revenue assurance checks to ensure 100% collection of income.
• Ensure that Reconciliation of Branch GLs is up to date and clean.
• Timely support and resolution of all issues pertaining to Branches.(Operational and administrative issues)
• Ensure Batch proofing of the day’s work is done and updated on the Branch folders
• Ensure Branches maintain up to date keys register and ensure that dual control is exercised in the handling of prime keys and access control per Bank Policy and Procedures
• Handle Vault Custodian/Supervision as per Bank Policy and Procedures.
• Ensure that all the branch registers are up to date.
• Ensure that accounts opened are KYC Compliant.
• Aid in Authorizing  /Handling transactions  from  the  Bank’s  E  Channel platforms  as  per  Bank Policy/Procedures and approved authorisation limits.
• Ensure that all customer static data and all KYC Documents are correctly/accurately updated in the system.
• Ensure that all the bank’s records are properly kept at the Branch.
• Carry out Internal Awareness/Training for Policy and procedures at the Branch
• Ensure that there is Daily proper cash Management within the branch and maintenance of sufficient cash reserves within approved limits for daily transactions.
• Ensure clean desk policy: the banking hall is neat and tidy at all times.
• Ensure that Top 50 Depositors, Politically Exposed Persons and High Risk Accounts are KYC Compliant.
• Ensure that all Account Opening Documents for New Accounts are KYC Compliant before the Account is opened and Opened Accounts are scanned and dropped in the KYC Folders on a daily basis.
• Ensure that all the day’s vouchers are scanned and dropped in the Archive Folder on a daily basis.
• Ensure adherence to all approved authorization and cash holding limits as well as other communicated limits within the Branch.
• Follow up on issues as required and convert servicing situations to sales/referral opportunities
• Verify and authorize all transactions within acceptable turnaround time in line with the Bank’s customer service standards, approved authorization limits, policy and procedures.
• Ensure that all reports (Internal/Regulatory) relating to Branch Operations are accurate and submitted in a timely manner.
• Ensure that the Branch Audit (Internal and External), Compliance, Risk and BOU findings are closed.
• Any other duties assigned by Supervisor/Head of Department.
• Comply with AML/CFT/CPF policies and procedures, non-compliance of which shall be addressed as per the bank disciplinary processes

Key Performance Indicators

• Report submission as per stipulated timelines
• Zero revenue leakages
• Posted transactions are have no errors
• No penalties arise due non-compliance.
• Satisfactory Audit, Compliance and Risk Rating at Branches
• 100% closure of findings in all Control reports
• Zero repeat findings

Qualifications, Skills and Experience:

The applicant should have relevant qualifications

How to Apply:

If you believe you meet the requirements for any position above, please submit your application letter together with your CV at the reception of Kampala Main Branch (Head Office) addressed to;

Head Human Resource,

Tropical Bank Ltd,

Plot 27 Kampala Road

P.O. Box 9485 Kampala. Uganda

Please Note the following:

• Tropical bank does not ask for money or rewards in exchange for Job opportunities.
• Only shortlisted candidates will be contacted.

Deadline: 7^th July 2023

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