Job Title: Infrastructure Administrator (Fresher Jobs)
Organisation: Finance Trust Bank (FTB)
Duty Station: Kampala, Uganda
Reports to: Manager Networks & Infrastructure
About US:
Finance Trust Bank (FTB) was licensed as a Tier 1 Commercial Bank on 11th November, 2013, taking over the financial services business of Uganda Finance Trust Limited (MDI). Today, Finance Trust Bank is a fully-fledged commercial bank serving a clientele of over 500,000 depositors and over 37,000 borrowers, through a network of 35 branches countrywide. The bank offers a variety of Products and services including; Savings, Current accounts, Loans, Money transfer services and Bills payments to its target market which comprises of micro, small and medium entrepreneurs, salary earners and youth.
Job Summary: The Infrastructure Administrator is responsible for the proper monitoring & maintenance of FTB’s computer systems, hardware & communications infrastructure, design, install, administer & optimize company servers and related components to achieve high performance of the various business applications supported by tuning the servers as necessary.
Key Duties and Responsibilities:
- Provide onsite, remote and desk-side support to end-users on all infrastructure related ICT issues.
- Proper maintenance of user workstations (file, print, e-mail) infrastructure, their upgrades, capacity planning and update the IT assets inventory regularly.
- Provide technical specifications for user workstations and configure all new workstations.
- Effectively track movement of hardware using equipment movement forms and tools.
- Evaluate user hardware needs and provide support to users on peripherals, printer configuration, disk space optimization and management
- Monitor file servers for viruses, and keep server and client anti-virus signatures current.
- Manage and monitor configuration, performance, and activity of all ICT computers and peripherals on the network ensuring that they meet 100% planned uptime.
- Monitors incident details, including the configuration items affected to protect systems from unwarranted configuration changes.
- Implementing the auditing policy in respect to ICT equipment and peripherals.
- Install and configure new hardware, software releases, system upgrades; evaluate and install patches.
- Implement best practices and policies for installing, configuring, maintaining, and troubleshooting end user workstation hardware and peripheral devices.
- Monitor and report on the performance of hardware equipment and operating systems, explain any performance deviations and provide recommendations for the redress of any difficulties.
- Undertake any other assignments related to information systems technology as may be assigned by supervisors from time to time
- Undertake any other duties as may be reasonably assigned by supervisors
Qualifications, Skills and Experience:
- The applicant must hold a Bachelor of Science degree in computer science, Information Technology or any related field.
- ICT Certification in any related IT field such as HPE, VMware, Microsoft, NetApp, EMC, Cisco, etc. is desirable
- One year of working experience in a busy ICT environment, providing support in end-user compute, storage and networking solutions
- Broad understanding of computer systems, operating systems and troubleshooting methodology
- Good analytical, diagnostic, communication and reporting skills.
- Have self-drive and initiative.
- Ability to work under pressure and to meet deadlines.
- Strong written and spoken communication skills with the ability to make occasional presentations
- Good People management skills and ability to monitor third party contractors
- Ability to work independently with minimal supervision, pro-activeness, self-drive, initiative
- Person of integrity.
- Flexibility and willingness to work long hours including evenings and weekends as needed to troubleshoot issues, perform upgrades and be part of an on-call support team
NB: The position carries an attractive salary and benefits package.
How to Apply:
All Suitably qualified candidates should address their application to Head, Human Resource, Finance Trust Bank, TWED PLAZA, Plot 22B, Lumumba Avenue, Kampala, Uganda, and email it to [email protected] as well as photocopies of academic testimonials, and a CV. The CV should include telephone contacts and email addresses of three referees, one of who should be the most recent employer.
Deadline: 8th August 2023
Please note that in line with the Bank procedures, no job offers are made online.
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