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Job Title:  Systems Quality Assurance Analyst

Organisation: Housing Finance Bank

Duty Station:  Kampala, Uganda

About US:

Housing Finance Bank, is a Commercial Bank and the leading provider of housing finance solutions with a vision to be the preferred consumer and business bank with a focus on housing finance.

Job Summary:  The Systems Quality Assurance Analyst is responsible for quality reviews on business requirements, supporting the planning, design and execution of system testing on all implementations. The Quality Assurance Analyst is also responsible for leading execution of functional and non-functional tests, implementing quality testing and reporting processes to track and ensure adherence to quality software development processes and products. This includes creating detailed, comprehensive, and well-structured test plans and test cases, estimating, planning, prioritizing and coordinating quality system testing activities on all implementations based upon system requirements.

Key Duties and Responsibilities:

• Lead and coordinate business requirements reviews across functional teams and ensure that the business requirements are precise and testable.
• Work closely with the project team to define and create the overall project test strategy or test plan. Plan test schedules or strategies and Identify test resources, estimate test effort in accordance with project scope or delivery dates and ensure that the test strategy is achieved.
• Develop, document, and maintain functional and non-functional test cases, test scripts and other test artefacts like the test data, data validation, harness scripts and automated scripts.
• Work collaboratively with the business units and project teams to execute and validate test cases based upon business requirements and ensure that the test cases are traceable to the requirements.
• In collaboration with other critical stakeholders, tune the SQA processes, adopt tools and define re-usable templates in-line with the adoption and maturity of the SQA Framework.
• Define test process including required test activities and deliverables, conduct Test Readiness Assessment, establish test beds and ensure that test beds are available for all planned white box and black box testing activities.
• Implement and monitor test scripts to assess functionality, reliability, performance, and quality of the service or product.
• Develop and execute test plans to ensure that all objectives are met.
• Ensure that user expectations are met during the testing process.
• Engage, champion, and collaborate with technical teams / personnel in non-functional testing including integration, regression, load, performance, security, and usability testing.
• Prepare, share, and review test results periodically, report any defects, bugs, errors, configuration issues, and interoperability flaws and develop test acceptance reports for projects and software changes.
• Work with business units to perform post deployment sanity and regression tests and post-implementation review within defined period to confirm that the deployed solution works as per the business requirements.
• Investigate customer complaints and product issues.
• Identify and remedy defects within the production process.
• Ensure ongoing compliance with quality and industry regulatory requirements.
• Recommend, implement, and monitor preventative and corrective actions to ensure that quality assurance standards are achieved.

Qualifications, Skills and Experience:

• Minimum of bachelor’s degree in Information Systems, Software Engineering, Computer Science, IT, Engineering, or any IT-related discipline.
• Possession of a Certified Banking qualification or master’s degree in a relevant field would be an added advantage.
• Relevant Practical training in technology projects in the financial services sector.
• Any other certification would be added advantage.
• At least three years of experience with Banking Systems and Operations, IT projects, Software Applications and Support. Analysis, design, implementation of emerging Technologies like Mobile and Internet Banking etc. using varying SDLC methodologies like ITIL, PL/SQL, and Oracle/SQL Server databases.
• Experience in quality inspection, auditing, and testing
• Excellent communication skills, both written and verbal
• Strong IT skills and knowledge of QA database management systems and applications
• Knowledge & experience in administering Windows, Unix, Linux operating systems and applications, database, messaging, or web server systems.
• Good knowledge of the software development life cycle and methodologies used in quality analysis.
• Experience in at least two IT disciplines such as application development, middleware, SOA and Software Quality Assurance
• Experience in Information Technology with focus on Business Analysis, Software Development and Quality Assurance
• Prior working experience Software Quality Assurance.
• Knowledge of a broad range of software applications and hardware and networks
• Strong programming knowledge
• Ability to liaise with all levels of management and subject matter experts across the industry and within the organization.
• Strong understanding of banking business and operations, Fintechs and product development trends
• Familiarity with the financial services industry in Uganda
• Exposure to Software Testing Automation.
• Strong understanding and experience in digital banking services
• Demonstrated ability to link and apply complex technologies to business strategies.
• Strong skills in business process analysis, redesign, and the ability to solve complex business problems.
• Ability to manage cooperation with third-party vendors.
• Entrepreneurial mind-set, with a sense of urgency, positive attitude, and the ability to excel in a high-pressure environment.
• Exceptional interpersonal, conflict resolution and communication skills
• Open and collaborative style; must be comfortable working in an environment where ideas are shared and challenged.
• Ability to use logic and reasoning to identify the strengths and weaknesses of IT systems.
• A meticulous approach to work

How to Apply:

All suitably qualified and interested candidates should submit their applications with a recent CV, copies of all academic transcripts, certificates and testimonials, daytime telephone contact, postal and email address and three competent referees to:

Chief Human Resources Officer,

Housing Finance Bank,

Investment House

Plot 4 Wampewo Avenue, Kololo

Please take note that all applications should be sent by email to Recruitment@housingfinance.co.ug

DO NOT HAND DELIVER YOUR APPLICATION.

Please note that ONLY shortlisted candidates will be contacted and any form of canvassing will lead to automatic disqualification.

Guidelines for submitting Documents

• Ensure that all your documents are scanned and submitted in 1 single batch using the following order:
  • Application letter
  • Curriculum Vitae (CV)
  • Academic Documents and Certificates
• The maximum document size is 10 MB
• Please indicate the name of the position you are applying for in the subject.

Deadline: 30^th June 2023 by 5:00pm

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