Job Title: Head Local & Cross-border Payments Organisation: ABSA Bank Duty…
Manager, Fraud Risk Management Careers – Stanbic Bank
Job Title: Manager, Fraud Risk Management
Organisation: Stanbic Bank
Duty Station: Kampala, Uganda
About US:
Stanbic Bank Uganda Limited is a subsidiary of Stanbic Africa Holdings Limited which is in turn owned by Standard Bank Group Limited (“the Group”), Africa’s leading banking and financial services group. The Standard Bank Group is the leading banking group focused on emerging markets. It is the largest African banking group ranked by assets and earnings. Stanbic Bank Uganda Limited is the largest bank in Uganda by assets and market capitalization. It offers a full range of banking services through two business units; Personal and Business Banking (PBB), and Corporate and Investment Banking (CIB).
Job Summary: The Manager, Fraud Risk Management will mainly implement a first line prevention and detection fraud risk management capability for PPB in country in order to provide a consistent, seamless customer experience by mitigating fraud risk whilst reducing customer friction
Key Duties and Responsibilities:
- Defines the client messaging and communication strategy for fraud awareness and prevention in collaboration with FRM Domain and PPB Country.
- Identifies and monitors the appropriate communication channels to execute the client messaging.
- Ensures and monitors adherence to minimum standards for client authentication (e.g., magstripe pin authentication, etc.).
- Ensures the risk appetite is maintained regarding fraud rules mandate and customer friction.
- Monitors the ‘Refund no Refund’ guidelines with consideration for customer, product, platform and conduct risk.
- Applies and monitors the fraud risk parameters and recovery strategies for products and associated platforms (e.g., Application fraud, chip enabled) in collaboration with FRM Domain and PPB Country stakeholders.
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Qualifications, Skills and Experience:
- The ideal candidate for the Stanbic Bank Manager, Fraud Risk Management job must be an Undergraduate Degree in Finance, Accounting or a related field
- Seven years of experience with business knowledge of retail banking products such as Transactional, Card, Home loans, VAF and Insurance
- Three to five years of experience in managing fraud for Products and platforms with specific experience in external fraud types such as application fraud, impersonation, cybercrime and digital fraud.
- High level understanding of fraud systems to query or identify system issues, data feeds and data management that will affect how Fraud Risk Management receives, interprets and reports on data.
NB: Females are encouraged to apply
How to Apply:
All candidates who wish to join the one of Africa’s biggest Banking Groups, Standard Bank in the aforementioned capacity are encouraged to Apply Online by visiting Link below.
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