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Job Title: Casework Administrator (Fresher Jobs)

Organisation: Redeem

Duty Station:  Lira, Uganda

Reports to: Program Manager

About US:

Redeem is a Christian (International) NGO with a mission of protecting widows and orphans from violent abuse and exploitation. We are currently launching casework teams in the Wakiso and Iganga districts to partner with local law enforcement authorities in land grabbing cases.

Job Summary:  As a Redeem Casework Administrator, you will support the other members of your casework team in representing individual victims of violence in the criminal, civil and administrative justice systems and enhance the capacities of our law enforcement partners while contributing to Redeem’s culture of Christian excellence.

Key Duties and Responsibilities:

Data Management and Reporting

• Collaborating with national and global leadership on monitoring, evaluation and reporting strategy;
• Managing and ensuring the casework team’s utilization of Redeem’s case management system;
• Entering, updating and analyzing on the casework team’s casework data, metrics and results;
• Managing and ensuring the accuracy of the casework team’s physical and electronic casework files;
• Compiling and presenting relevant casework data and reports internally and to third parties; Supporting the team in preparing monthly, quarterly and annual reports on project progress; and Supporting Redeem’s leadership in improving its ability to track relevant indicators.

Casework Support and Administration

• Partnering with other members of the casework team in developing Redeem’s intervention strategy;
• Identifying and advising potential clients through initial interviews and Redeem’s screening process;
• Assisting clients with estate administration and land transfer, distribution, demarcation, and titling;
• Filing documents with and collecting documents from courts, parties and governing authorities;
• Appearing before and pursuing action from courts and governing authorities on behalf of clients;
• Updating and maintaining a law library with newly enacted laws and relevant reading resources; and
• Supporting the casework team in workflow management.

Miscellaneous

• Communicating with donors, supporters, media and other outside parties about Redeem’s work;
• Contributing to the review and design of organizational systems, guidelines and policies;
• Participating in Redeem’s professional development and spiritual formation activities;
• Supporting other teams within Redeem in the achievement of their objectives;
• Identifying lessons learned and opportunities for improvement from Redeem’s casework;
• Performing clerical duties (photocopying, filing, posting, errands, etc.) as needed, and
• Completing other duties as assigned.

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Qualifications, Skills and Experience:

• The applicant must hold a Degree or equivalent in Project Management, Data Science, Law, or related field
• Required: At least two years supporting an active criminal and/or civil litigation practice is required
• Required: Experience with data entry and management;
• Preferred: Valid Practicing Certificate from the Uganda Law Development Centre; and Preferred: Experience working with JLOS actors.
• Required: Fluency in English and Langi with excellent written and oral communication in both;
• Required: Computer literacy with strong capacity in word processing, email and other systems;
• Preferred: Understanding of Google business suite and digital project management tools; Preferred: Legal reading, writing and analysis skills; and Preferred: Public speaking and or teaching skills.

Attributes:

• Required: Mature Christian Faith;
• Required: High degree of personal and professional integrity and trustworthiness;
• Required: Strong teamwork, interpersonal skills and ability to work on a multidisciplinary team;
• Required: Excellent independent professional judgment and ethical decision-making;
• Required: Innovative and creative problem solving in the face of complex nuanced issues;
• Required: Persistence and tenacity in the face of difficult problems or challenges;
• Required: Commitment to meet deadlines and achieve results in fast-paced environment; and
• Required: Love-motivated service orientation toward clients, colleagues, partners and adversaries.

Redeem strives to build a culture of Christian excellence that reflects the following three core values:

We love each other well;

We don’t make easy things hard; We measure by results; and We are joyful in our work.

Redeem is looking for a highly skilled and responsible individual who will reflect these values while representing individual victims of violence in the criminal, civil and administrative justice systems and enhancing the capacities of our law enforcement partners from JLOS.

How to Apply:

All suitably qualified and interested candidates should send a cover letter and updated resume, with copies of their academic credentials, to rmusoke@iredeem.org

Deadline: 3rd July 2023.

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