Job Title: Customer Experience Manager Organisation: National Social Security Fund…
Food & Beverages Manager Employment Opportunity – Yushili Hotel & Restaurant
Job Title: Food & Beverages Manager
Organisation: Yushili Hotel & Restaurant
Duty Station: Kampala, Uganda
About US:
Yushili Hotel & Restaurant is a spectacular boutique hotel set within the prime area of Kololo along John Babiha (acacia) Avenue that boasts a marvel of exterior architectural carpentry, coupled with green ambiance and sumptuous interior design presenting guests with a memorable stay to immerse themselves in.
Job Summary: We are seeking a highly skilled and experienced Food and Beverage Manager to oversee and optimize all aspects of our F&B operations. As the manager, you will be responsible for ensuring the delivery of exceptional guest experiences, while effectively forecasting, planning, and managing F&B orders, staff, and finances.
Your primary objective will be to maximise sales and revenue by consistently meeting and exceeding customer expectations, fostering employee engagement, and maintaining a strong focus on quality and efficiency.
By implementing innovative strategies and maintaining high standards, you will play a pivotal role in driving the success of our F&B department and enhancing overall guest satisfaction.
Key Duties and Responsibilities:
- Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards
- Preserve excellent levels of internal and external customer service
- Design exceptional menus, purchase goods and continuously make necessary improvements
- Identify customers’ needs and respond proactively to all of their concerns
- Lead the F&B team by attracting, recruiting, training, and appraising talented personnel
- Establish targets, KPIs, schedules, policies, and procedures
- Provide two-way communication and nurture an ownership environment with an emphasis on motivation and teamwork
- Comply with all health and safety regulations
- Report to management regarding sales results and productivity
- Required profile for job ad : F&B Manager
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Qualifications, Skills and Experience:
- The applicant must hold a Culinary school diploma or degree in food service management or a related field
- Proven food and beverage management experience
- Working knowledge of various computer software programs (MS Office, restaurant management software, POS)
- Ability to spot and resolve problems efficiently
- Mastery in delegating multiple tasks
- Communication and leadership skills
- Up to date with food and beverage trends and best practices
- Ability to manage personnel and meet financial targets
- Guest-oriented and service-minded
How to Apply:
All candidates should apply online to this Email address: hr@yushilihotelkampala.com
Deadline: 27th June 2023
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