The Ugandan Jobline

Job Title: Personal Banker (2 Fresher Jobs)

Organisation: I&M Bank Uganda

Duty Station: Kampala and Arua, Uganda

Reports to: Branch Manager

About US:

I&M Bank is a leading banking and insurance group in Eastern Africa with a presence in Kenya, Mauritius, Rwanda, Tanzania and Uganda. I&M Bank Uganda is a commercial bank headquartered at Kampala Road plot 6/6A with a growing regional presence.  The Bank offers a wide range of commercial banking and financial products and services, and prides itself on introducing innovative products and services based on the needs of its customers.

Job Summary:  The Personal Banker will market the Bank’s products through pro-active and consultative approaches with the aim  of acquiring profitable new Banking business.

Key Duties and Responsibilities:

 Inbound NTB/ETB sales

• Address walk-in NTB Clients (any segment) sales needs, pull generated from catchment campaigns and word of mouth.
• Activate NTB clients, and set up and educate clients on remote channel usage i.e. Internet banking, Fast pay, contact centre, ATM.
• Listen, explain &sell

Understand needs

• Explain respective banking proposition that fits their ongoing need.

Deep sell

• Immediately broaden the conversation to include all products.

Prepare, set up & activate

• When required documents are available
• Conduct KYC
• Open account/activate products
• Tag clients to the right segment.

Service

• Fulfil basic service needs and pass on rest to CSO.
• Deepening activities
• Listen, explain& sell.
• Understand the needs of the clients
• Explain proposition that fits need (respond to client need and do next best conversation)
• Refer for specialized needs
• Pre-identified employees from employers targeted by WPB
• Employees (no pre-identification) from employers targeted by WPB.
• Reaching out pro-actively for lower value businesses

Target Clients

• SME, High Net worth and personal with simple product needs (e.g. Business account Txn account, personal lending, CASA) and simple KYC requirements.
• Deepening needs of personal clients.

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Qualifications, Skills and Experience:

• The ideal applicant must hold a Bachelor’s Degree preferably from a recognized university.
• A post graduate degree or a professional qualification will be an added advantage.
• At least one year of work experience in the banking sector
• Experience in sales and cash handling.
• In-depth knowledge of banking industry
• Knowledge of banking products
• Understanding KYC
• Knowledge of Credit and Marketing
• Interpersonal skills
• Effective Interpersonal Skills

NB: Candidates should also include preferred location)

How to Apply:

All suitably qualified and interested applicants should apply online at the link below. Please ensure to attach your academic credentials

Click Here

Deadline: 20^th June 2023 by 5:00pm

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