Job Title: Personal Banker (2 Fresher Jobs)
Organisation: I&M Bank Uganda
Duty Station: Kampala and Arua, Uganda
Reports to: Branch Manager
About US:
I&M Bank is a leading banking and insurance group in Eastern Africa with a presence in Kenya, Mauritius, Rwanda, Tanzania and Uganda. I&M Bank Uganda is a commercial bank headquartered at Kampala Road plot 6/6A with a growing regional presence. The Bank offers a wide range of commercial banking and financial products and services, and prides itself on introducing innovative products and services based on the needs of its customers.
Job Summary: The Personal Banker will market the Bank’s products through pro-active and consultative approaches with the aim of acquiring profitable new Banking business.
Key Duties and Responsibilities:
Inbound NTB/ETB sales
- Address walk-in NTB Clients (any segment) sales needs, pull generated from catchment campaigns and word of mouth.
- Activate NTB clients, and set up and educate clients on remote channel usage i.e. Internet banking, Fast pay, contact centre, ATM.
- Listen, explain &sell
Understand needs
- Explain respective banking proposition that fits their ongoing need.
Deep sell
- Immediately broaden the conversation to include all products.
Prepare, set up & activate
- When required documents are available
- Conduct KYC
- Open account/activate products
- Tag clients to the right segment.
Service
- Fulfil basic service needs and pass on rest to CSO.
- Deepening activities
- Listen, explain& sell.
- Understand the needs of the clients
- Explain proposition that fits need (respond to client need and do next best conversation)
- Refer for specialized needs
- Pre-identified employees from employers targeted by WPB
- Employees (no pre-identification) from employers targeted by WPB.
- Reaching out pro-actively for lower value businesses
Target Clients
- SME, High Net worth and personal with simple product needs (e.g. Business account Txn account, personal lending, CASA) and simple KYC requirements.
- Deepening needs of personal clients.
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Qualifications, Skills and Experience:
- The ideal applicant must hold a Bachelor’s Degree preferably from a recognized university.
- A post graduate degree or a professional qualification will be an added advantage.
- At least one year of work experience in the banking sector
- Experience in sales and cash handling.
- In-depth knowledge of banking industry
- Knowledge of banking products
- Understanding KYC
- Knowledge of Credit and Marketing
- Interpersonal skills
- Effective Interpersonal Skills
NB: Candidates should also include preferred location)
How to Apply:
All suitably qualified and interested applicants should apply online at the link below. Please ensure to attach your academic credentials
Deadline: 20th June 2023 by 5:00pm
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