Job Title: Officer Product and Brand Management
Organisation: Uganda Institute of Banking and Financial Services (UIBFS)
Duty Station: Kampala, Uganda
Ref: UIBF/Apr.23/8
About US:
Uganda Institute of Banking and Financial Services (UIBFS) is a Centre of Excellence in Financial Services Training in Uganda. The Institute is designed to promote professionalism, and inclusion through market-led training, research, and consultancy to providers and users of financial services. The Institute’s training programs cover Professional, Short & Executive, Specialized, and Post Graduate Courses.
Key Duties and Responsibilities:
- Develop new products and services for all Institute business units for the target customers in line with business objectives.
- Plan and coordinate product-oriented marketing and profitability analysis.
- Conduct customer satisfaction surveys to assess performance on service delivery and to verify whether the Institute’s existing products meet customer preferences and desires.
- Participate in the implementation of new products Pilot Test and Rollout Protocols for new products and services and monitor progress in their implementation.
- Deliver Product and Service knowledge to the public or intended recipients during the Institute’s various marketing and sales promotional campaigns/events in line with the Institute’s Marketing Strategy
- Plan and coordinate the implementation of Brand application across all brand touch points to ensure consistency of the brand across the Institute
- Monitor and assess the Institute’s brand equity through market surveys, observations, internal audits, and mystery shopping to understand Institute Institute’s brand performance in the financial institution’s sector
- Identify branding needs and ensure these are addressed promptly in liaison with the respective departments to ensure the maintenance of high standards across the board
- Design and implement promotion plans for Institute products and services in accordance with the Institute’s objectives/business strategy.
- Design, implement, and review the distribution of the advertising and promotional and marketing communication items/ programs of the Institute in line with the Institute’s objectives.
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Qualifications, Skills and Experience:
- The applicant must hold an Honor’s degree in, Mass communication or Marketing or Business Administration (Marketing options), or Public Relations, or any bachelor’s degree with marketing professional qualification from a recognized university/Institution.
- A Master’s qualification in any of the courses above is an added advantage
- Membership in a relevant professional association (s) is an added advantage
- Applicants should have a minimum of three (3) years’ experience in a branding/ marketing role in a large commercial establishment preferably a financial institution
- Customer-centric disposition
- Ability to handle multiple projects
- Able to work under minimal supervision
- A team player
- Strong research, report writing, communication and networking skills/ Interpersonal and negotiation skills
- Integrity and confidentiality
- Excellent Report writing skills
- Superior Analytical skills
- Ability to work and produce accurate results in an environment with multiple and challenging tasks
- Ability to meet timelines and handle multiple tasks simultaneously
How to Apply:
Visit this link, Click Here and follow the link to view the detailed job description and select and apply for the job of your choice.
NOTE:
- Only online applications will be considered
- Applicants are required to scan and attach copies of the required academic documents e.g. Transcript, O’ Level, A’ level Degree certificates, and only portable Document Format (pdf) is allowed.
- A maximum of two (2) positions should be applied for by each applicant.
- Academic documents for the successful candidates will be vetted and background checks conducted before they are considered for appointment into the Institute.
- Only shortlisted and successful candidates will be contacted.
- Canvassing or lobbying by applicants will lead to disqualification.
- Candidates who present forged documents/testimonials will be arrested and prosecuted.
- “UIBFS is an equal opportunity employer and does not charge money for recruitment”
Deadline: 22nd May 2023 by 5:00pm
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