The Ugandan Jobline

Job Title:   Cards and Money Transfer Officer

Organisation: DFCU Bank

Duty Station:  Kampala, Uganda

Reports to: Cards and Money Transfer Manager

About US:

DFCU Bank is a fast growing commercial bank offering a variety of innovative products and services. DFCU Limited was started by the Commonwealth Development Corporation (CDC) of the United Kingdom and the Government of Uganda through the Uganda Development Corporation (UDC) under the name of Development Finance Company of Uganda Limited. Later restructuring brought in DEG (of Germany) and International Finance Corporation (IFC) as equal partners with CDC and UDC, each having a 25% stake in the company. Its objective was to support long-term development projects whose financing needs and risk did not appeal to the then existing financial commercial lending institutions.

Job Summary:   Reporting to the Cards and Money Transfer Manager, the Cards and Money Transfer Officer will be responsible for growing and running a profitable card and Money Remittance business through creation and retention of the customer base; effectively managing the business and commercializing the channels. This should be done through strategic planning, product design, management, and performance in the Bank.

Key Duties and Responsibilities:

• Revenue assurance on all Card products and Money Transfer partners which include but not limited to; Debit Cards, Credit Cards, Western Union, MoneyGram, and World Remit.
• Competitor analysis to evaluate how we can offer competitive products to our customers.
• Weekly and monthly report and analysis of Fees Collected.
• Run a clean Credit Card portfolio through daily, weekly, and monthly portfolio management and constant engagement with key stakeholders.
• Identify opportunities and timing when campaigns can be launched to increase usage and hence enhance the main income streams.
• Run all processes effectively by ensuring proper communication and training is done for all bank personnel especially the branch network.
• Ensuring 100% query resolution within the agreed SLA with all stakeholders.
• Collaborate with Alternative Channels to drive digital agenda for the Bank.
• Robust Product training framework for all staff on Card products and Money Transfers.
• Reporting on sales initiatives and performance numbers in a timely manner.
• Manage all Governance around all Card and Money Transfer business.
• Ensure that all projects are delivered on time, within scope and within budget.

(adsbygoogle = window.adsbygoogle || []).push({});

Qualifications, Skills and Experience:

• The applicant for the DFCU Bank Cards and Money Transfer Officer job must hold a Bachelor’s Degree in Business Administration, Economics or Marketing from a recognized university.
• Good knowledge of key product management principles.
• Product and Financial training.
• Two to three years of working experience.
• Understanding of key business drivers and ability to drive business output.
• Strong analytical skills.
• Advanced forecasting, pricing, and business modelling.
• Good computer knowledge especially spread sheets, word, and PowerPoint.
• Good interpersonal skills to work with other teams for implementation of activities.
• Business and Industrial awareness.
• Team player and ability to work with minimum supervision.
• Solutions oriented mind set.

How to Apply:

If you believe you meet the requirements as noted above, please forward your application with a detailed CV including present position and copies of relevant professional/academic certificates (University Transcript, O & A level), to the email address indicated below;

Vacanciesbank@dfcugroup.com

Deadline: 15^th May 2023

For more of the latest jobs, please visit https://www.theugandanjobline.com or find us on our facebook page https://www.facebook.com/UgandanJobline

Related Jobs