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Job Title:   Manager Marketing & Community Outreach Programs   

Organisation: I&M Bank Uganda

Duty Station:  Kampala, Uganda

Reports to: Head Marketing & Corporate Communications

About US:

I&M Bank Uganda is a commercial bank headquartered at Kampala Road plot 6/6A with a growing regional presence.  The Bank offers a wide range of commercial banking and financial products and services, and prides itself on introducing innovative products and services based on the needs of its customers.

Job Summary:  The Manager, Communications & Community Outreach Programs will handle all stakeholder communications for the bank and develop & maintain partnerships with organizations that serve low-income communities and will be responsible to promote events that engage employees in community outreach as well as raising the awareness of giving back to society.

Key Duties and Responsibilities:

Partnerships/Marketing

• Produce and maintain policy and procedure guidelines to ensure ethical and transparent ways of working with external partners.
• Identify, develop, and manage relationships with non-commercial partners to ensure a mutually beneficial partnership.
• Research and identify appropriate partnerships that will lead to long term sustainable community outreach relationships.
• Review project proposals from external parties.
• Ensure that all sponsorship and partnership activities are aligned with the Bank’s strategic plan.
• Lead cross-functional efforts to identify and develop positioning for programs, partnerships, and people to significantly bolster the impact of the community outreach programs.
• Lead the evaluation of the sponsored projects to assess their success in meeting objectives and share key learnings.
• Evaluate the community outreach initiatives against industry standards, analyse results received.

Strengthening Community Engagement and Outreach Activities

• Coordinate with strategic partners, implementing partners and the community to participate in the outreach program activities.
• Guide, advise and lead the staff team members in participations of community outreach program.
• Contribute to cross-organizational learning, including providing information, guidelines, lessons learned from community outreach programs.
• Plan & promote events to engage employees and raise awareness.
• Maintain good relationships with the local communities and authorities.
• Provide information to staff on available opportunities for their engagement.
• Proactively coordinate and support the approved staff projects.
• Create and implement an annual community outreach plan and assist in the development and recommendation of the budget.

Communications

• Develop strategies and materials for communication of the community outreach and partnerships initiatives to all internal and external audiences, ensuring overall messaging is consistent across the Bank.
• Write and edit materials and otherwise promote approved partnerships and activities via the different digital channels.
• Write press releases, media pitches and blogs.
• Regularly monitor and evaluate websites and social media platforms to ensure adequate branding and visibility of the projects and identify areas for improvement.
• Partner with internal departments to enhance and expand programs, metrics, and communications.
• Provide effective communication and representation, expanded partnerships, heightened visibility for community outreach programs.
• Prepare data-driven, evidence -based periodic reports to ensure that management is equipped with necessary information for appropriate decision making.
• Plan & execute initiatives to reach the target audience through appropriate channels (social media, email, advertising) that align with internal goals.
• Produce progress reports on community outreach programs in line with the Bank’s strategy.

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Qualifications, Skills and Experience:

• The applicant must hold a University Degree in Commerce or Business-Related Field.
• MBA or MSC in Public Relations and/ or professional qualification
• Four years of cognate experience
• Marketing Skills and Knowledge
• People Management Skills
• Knowledge of the Media Industry
• Exceptional Communications Skills – Written & Oral
• Product Development knowledge
• Knowledge and understanding of Branding
• Project Management Knowledge

How to Apply:

All suitably qualified and interested applicants should apply online at the link below. Please ensure to attach your academic credentials

Click Here

Deadline: 5^th May 2023 by 5:00pm

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